Razorpay Omnichannel Payments
Omnichannel Payments. Simplified Commerce.
Omnichannel Payments. Simplified Commerce.
Omnichannel Payments. Simplified Commerce.
India's first platform to unify your online and offline worlds. One integrated stack for all your sales - online, in-store or anywhere in between. Built for speed, control, and operational clarity.
India's first platform to unify your online and offline worlds. One integrated stack for all your sales - online, in-store or anywhere in between. Built for speed, control, and operational clarity.
Best in class, across every mode.
Best in class, across every mode.
Engineered for efficiency. Ready for scale.
Engineered for efficiency. Ready for scale.
From fragmented customer journeys to disconnected systems - here’s how real-world retail problems are solved at scale.
From fragmented customer journeys to disconnected systems - here’s how real-world retail problems are solved at scale.
Data-Driven Engagement
Connect customer data across platforms. Use insights to personalise outreach, reduce acquisition costs, and drive long-term value
Cross Channel Offers
Enjoy offers and rewards anywhere you shop online or in-store with the same benefits and seamless experience.
Buy & Return Anywhere
Let customers shop their way and return where it’s easiest. Whether they buy online or pick up in-store, returns and refunds stay quick, simple, and hassle-free.
Unified Operations
Manage reconciliation, settlements, and refunds in one place. With connected channels, enjoy faster processing, fewer errors, and full financial visibility.
Unified Payment Choices
Give customers a consistent way to pay, no matter where they shop. A central orchestration layer syncs preferred payment methods across channels
Data-Driven Engagement
Connect customer data across platforms. Use insights to personalise outreach, reduce acquisition costs, and drive long-term value
Cross Channel Offers
Enjoy offers and rewards anywhere you shop online or in-store with the same benefits and seamless experience.
Buy & Return Anywhere
Let customers shop their way and return where it’s easiest. Whether they buy online or pick up in-store, returns and refunds stay quick, simple, and hassle-free.
Unified Operations
Manage reconciliation, settlements, and refunds in one place. With connected channels, enjoy faster processing, fewer errors, and full financial visibility.
Unified Payment Choices
Give customers a consistent way to pay, no matter where they shop. A central orchestration layer syncs preferred payment methods across channels
Data-Driven Engagement
Connect customer data across platforms. Use insights to personalise outreach, reduce acquisition costs, and drive long-term value
Cross Channel Offers
Enjoy offers and rewards anywhere you shop online or in-store with the same benefits and seamless experience.
Buy & Return Anywhere
Let customers shop their way and return where it’s easiest. Whether they buy online or pick up in-store, returns and refunds stay quick, simple, and hassle-free.
Unified Operations
Manage reconciliation, settlements, and refunds in one place. With connected channels, enjoy faster processing, fewer errors, and full financial visibility.
Unified Payment Choices
Give customers a consistent way to pay, no matter where they shop. A central orchestration layer syncs preferred payment methods across channels
Data-Driven Engagement
Connect customer data across platforms. Use insights to personalise outreach, reduce acquisition costs, and drive long-term value
Cross Channel Offers
Enjoy offers and rewards anywhere you shop online or in-store with the same benefits and seamless experience.
Buy & Return Anywhere
Let customers shop their way and return where it’s easiest. Whether they buy online or pick up in-store, returns and refunds stay quick, simple, and hassle-free.
Unified Operations
Manage reconciliation, settlements, and refunds in one place. With connected channels, enjoy faster processing, fewer errors, and full financial visibility.
Unified Payment Choices
Give customers a consistent way to pay, no matter where they shop. A central orchestration layer syncs preferred payment methods across channels
From Integration to Intelligence.
One powerful stack.
From Integration to Intelligence.
One powerful stack.
Omnichannel Dashboard
Get a single, real-time view of payments across online & in-store payments. No more switching dashboards.
Easy Integration
Go live faster with pre-built plugins and developer-friendly APIs - for online and in-store payments.
Best-in-Class Success Rates
Best-in-Class Success Rates
Drive higher conversions with AI-powered smart routing that optimises for speed and reliability.
Simplified Onboarding
One seamless onboarding flow- no duplication across channels.
Trusted by Millions. Built for Scale.
Trusted by Millions. Built for Scale.
Razorpay powers payments for 1.5 million+ businesses across India
Razorpay powers payments for 1.5 million+ businesses across India
We wanted everything from product to payments to be seamless. And we teamed up with Razorpay, and they have been our payment partners since day one. We have expanded our offline presence with Razorpay POS and it has been a perfect fit for us.
Nikhilendra Pratap Singh Deo
Lead CRM & Tech
Razorpay is a great payments partner. Our team finds it easy to work with them, and the turnaround time is really fast. Our customerrs have never faced an issue where a payment mode hasnt been accepted.
Anurag Agarwal
Co-founder
We wanted everything from product to payments to be seamless. And we teamed up with Razorpay, and they have been our payment partners since day one. We have expanded our offline presence with Razorpay POS and it has been a perfect fit for us.
Nikhilendra Pratap Singh Deo
mokobara
Razorpay is a great payments partner. Our team finds it easy to work with them, and the turnaround time is really fast. Our customerrs have never faced an issue where a payment mode hasnt been accepted.
Anurag Agrawal
Nestasia
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
Traditional systems treat online and offline payments as two separate businesses, creating fragmented experiences and duplicate customer acquisition costs. Omnichannel Payments eliminates this by merging payment flows and customer data into one stack, allowing merchants to track, reward, and engage customers consistently.
By unifying data and transactions, Omnichannel Payments helps merchants avoid spending to reacquire the same customer across channels. It improves retention, increases repeat purchases, and reduces operational overhead from reconciliation and refunds.
Yes. Omnichannel Payments is designed to integrate with POS systems, billing platforms, and e-commerce solutions. It adds intelligence and connectivity on top of your existing setup, without requiring a complete replacement.
Traditional systems treat online and offline payments as two separate businesses, creating fragmented experiences and duplicate customer acquisition costs. Omnichannel Payments eliminates this by merging payment flows and customer data into one stack, allowing merchants to track, reward, and engage customers consistently.
By unifying data and transactions, Omnichannel Payments helps merchants avoid spending to reacquire the same customer across channels. It improves retention, increases repeat purchases, and reduces operational overhead from reconciliation and refunds.
Yes. Omnichannel Payments is designed to integrate with POS systems, billing platforms, and e-commerce solutions. It adds intelligence and connectivity on top of your existing setup, without requiring a complete replacement.
Traditional systems treat online and offline payments as two separate businesses, creating fragmented experiences and duplicate customer acquisition costs. Omnichannel Payments eliminates this by merging payment flows and customer data into one stack, allowing merchants to track, reward, and engage customers consistently.
By unifying data and transactions, Omnichannel Payments helps merchants avoid spending to reacquire the same customer across channels. It improves retention, increases repeat purchases, and reduces operational overhead from reconciliation and refunds.
Yes. Omnichannel Payments is designed to integrate with POS systems, billing platforms, and e-commerce solutions. It adds intelligence and connectivity on top of your existing setup, without requiring a complete replacement.
Best in class, across
every mode.
Online
Offer frictionless checkout across your website and app with higher success rates.
In-Store
Accept cards, UPI, and wallets, with offline payment solutions built for speed and scale.
On Delivery
Enable doorstep collections via UPI, cards, or payment links, fully reconciled within your dashboard.
On WhatsApp
Let customers pay right where they chat with instant, secure payment links built into conversations.
Engineered for efficiency. Ready for scale.
From fragmented customer journeys to disconnected systems - here’s how real-world retail problems are solved at scale.
Data-Driven Engagement
Connect customer data across platforms. Use insights to personalise outreach, reduce acquisition costs, and drive long-term value
Cross Channel Offers
Enjoy offers and rewards anywhere you shop online or in-store with the same benefits and seamless experience.
Buy & Return Anywhere
Let customers shop their way and return where it’s easiest. Whether they buy online or pick up in-store, returns and refunds stay quick, simple, and hassle-free.
Unified Operations
Manage reconciliation, settlements, and refunds in one place. With connected channels, enjoy faster processing, fewer errors, and full financial visibility.
Unified Payment Choices
Give customers a consistent way to pay, no matter where they shop. A central orchestration layer syncs preferred payment methods across channels
From Integration to Intelligence.
One powerful stack.
Omnichannel Dashboard
Get a single, real-time view of payments across online & in-store payments. No more switching dashboards.
Easy Integration
Go live faster with pre-built plugins and developer-friendly APIs - for online and in-store payments.
Best-in-Class Success Rates
Drive higher conversions with AI-powered smart routing that optimises for speed and reliability.
Simplified Onboarding
One seamless onboarding flow- no duplication across channels.
Trusted by Millions.
Built for Scale.
Razorpay powers payments for 1.5 million+ businesses across India
We wanted everything from product to payments to be seamless. And we teamed up with Razorpay, and they have been our payment partners since day one. We have expanded our offline presence with Razorpay POS and it has been a perfect fit for us.
Nikhilendra Pratap Singh Deo
Lead CRM & Tech
Razorpay is a great payments partner. Our team finds it easy to work with them, and the turnaround time is really fast. Our customerrs have never faced an issue where a payment mode hasnt been accepted.
Anurag Agarwal
Co-founder