What is a Settlement?
Settlement is the process through which a merchant receives money paid by their end users for a particular product/service. There are a number of entities involved in the settlement process. A detailed process is explained below:
  • The cardholder inputs their bank account/card details on the Razorpay Checkout form in order to pay for a product/service. 

  • After successful authentication via OTP/ 3D secure, the money is debited from the cardholder’s account and a confirmation is sent to the cardholder.
  • The transaction amount is routed via the card networks to Razorpay’s acquiring banking partners.
  • Once Razorpay receives the amount, it is settled to your bank account after fees deduction.
The complete process takes a time of T+3 business days, T being the date of capture of payment.

How to check Settlement Status?

  • All you need to do in order to check pending and processed settlements, is to log in to your Razorpay Dashboard.
  • After logging in, click on “Settlements” tab on the left hand side, as shown.
  • Each settlement generated has a unique settlement ID attached to it along with the amount settled, as seen
    • Created: The settlement amount is being processed by our nodal banking partners and shall be credited on the same working day.
    • Processed: The settlement amount has been successfully credited into your account.
    • Failed: The settlement to your account has failed. This could be due to incorrect bank account details (bank account number or IFSC code) entered by you. You will receive a mail from Razorpay in such an event.

How to reconcile settlements along with the transactions made?

Razorpay Dashboard provides different types of reports to help you with reconciliations. You can download the settlement reports in daily or monthly format.

A sample for the same is shown here :

  • Each Payment ID has a date of creation and a “settled at” date.
  • Each payment has a Settlement ID mapped to it, reflecting the settlement it belongs to
  • As you can see, there are a few payment IDs which do not have a settlement ID mapped to them. These are payments which have been created less than 3 working days before. The report will show a settlement ID as soon as the settlements for these are initiated.
  • A few more fields are explained here in order to provide transaction level clarity:
  • Amount: This is the amount debited from the cardholder’s account for the transaction
  • Fee: This is the total fee deducted as payment gateway charges by Razorpay. Keep in mind, this fee is inclusive of Service Tax as well.
  • Service Tax: A service tax amount equivalent to 15% of the Payment Gateway charges is deducted, as per regulations
  • Debit: This is the amount deducted from your running balance when a settlement is successfully processed.

A detailed tallying process is explained below:

Amount against 3 payments = Rs. 400

Fee deducted (Razorpay fees + Service Tax) = Rs. 9.20

Service Tax = Rs. 1.20

Amount settled (setl_123) :   Total Amount - Total Fees = Rs. 390.80

Payment Gateway Charges : Total Fees - Total Service Tax = Rs. 8

How do I check my settlements in my bank account statement?

Each settlement has a Unique Transaction Reference (UTR) number, which is provided by our banking partners. You can see this number when you download Settlement Reports from the Reports section. This is a unique reference number available across banks, which can be used to track a particular settlement in your bank account.

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