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Agents built to 

protect your revenue

Agents built to 

protect your revenue

Agents built to 

protect your revenue

Not every revenue leak starts with a failed payment. Often, it’s what happens between the payment and the outcome.

Not every revenue leak starts with a failed payment. Often, it’s what happens between the payment and the outcome.

Not every revenue leak starts with a failed payment. Often, it’s what happens between the payment and the outcome.

Agent Studio detects these moments and deploys specialised agents to take action.

Agent Studio detects these moments and deploys specialised agents to take action.

Agent Studio detects these moments and deploys specialised agents to take action.

Intelligence for every step of the customer journey

Intelligence for every step of the customer journey

Intelligence for every step of the

customer journey

A suite of specialised agents built to identify revenue risks and take action at the moment it matters.

A card payment being taken from an international shopper

Agents built for
enterprise scale

Agents built for enterprise scale

Agents built for
enterprise scale

Every business has a unique challenge. We help you identify the right opportunity, build a specialised agent that talks to your systems.

Every business has a unique challenge. We help you identify the right opportunity,
build a specialised agent that talks to your systems.

Every business has a unique challenge. We help you identify the right opportunity, build a specialised agent that talks to your systems.

Mandate Activation Agent

Helps customers complete their mandate activation journey after a failed attempt.

7.5%

activation rate after agent intervention

Mandate Activation Agent

Helps customers complete their mandate activation journey after a failed attempt.

7.5%

activation rate after agent intervention

Loan Recovery Agent

Reaches borrowers after missed repayments and helps recover the loan at the right moment.

10+

percentage points added to recovery

Loan Recovery Agent

Reaches borrowers after missed repayments and helps recover the loan at the right moment.

10+

percentage points added to recovery

Subscription Recovery Agent

Re-engages customers after a failed subscription payment and helps bring them back to purchase.

+5-10%

orders on answered calls

Subscription Recovery Agent

Re-engages customers after a failed subscription payment and helps bring them back to purchase.

+5-10%

orders on answered calls

Customer Feedback Agent

Calls customers after delivery to capture structured feedback and surface product-level insights.

570

customer insights captured

Customer Feedback Agent

Calls customers after delivery to capture structured feedback and surface product-level insights.

570

customer insights captured

Built for autonomy, with guardrails

Built for autonomy,
with guardrails

Controlled environments

Set what agents can access, what they can do, and when they need your approval. Every agent runs in review-first mode.

Every action is validated

Razorpay independently checks permissions, amounts, compliance and data-handling rules before an agent takes action.

Secure, auditable by design

Agents run within Razorpay’s secure infrastructure, using verified merchant data. Every action is logged for complete visibility.

Connectors

Connectors

Purpose-built for your industry

Purpose-built for
your industry

Ecommerce

Lending

Investments

Insurance

Turn more customer intent
into completed orders.

Recover abandoned checkouts, reduce risky deliveries, understand returns, and respond to disputes - across the entire customer journey.

Cart Recovery Agent

COD Confirmation Agent

Post-Purchase Feedback Agent

Dispute Responder Agent

Ecommerce

Turn more customer intent into completed orders.

Recover abandoned checkouts, reduce risky deliveries, understand returns, and respond to disputes - across the entire customer journey.

Cart Recovery Agent

COD Confirmation Agent

Post-Purchase Feedback Agent

Dispute Responder Agent

Lending

Move borrowers from application to repayment.

Help customers complete applications, accelerate disbursements, recover missed EMIs, and stay ahead of repayment risk.

Incomplete Loan Application Agent

EMI Recovery Agent

Loan Disbursement Agent

EMI Dispute Agent

Loan Collection Prediction Agent

Refund Insights Agent

Investments

Keep investors on track from onboarding to redemption.

Complete unfinished applications, protect recurring investments, monitor withdrawals, and respond to changing investor behaviour.

SIP Failure Recovery Agent

Incomplete Application Agent

Transaction Dispute Agent

Daily Withdrawal Report Agent

Behavioural Nudge Agent

Insurance

Keep every policy moving forward.

Recover failed premiums, complete policy purchases, defend chargebacks, and give finance teams a clearer view of upcoming cash movement.

Payment Retry Agent

Drop-off Recovery Agent

Chargeback Defence Agent

Daily Refund Report Agent

Money Prediction Agent

Lapsed Policy Revival Agent