Increase Revenue
Simple Integration
The Power of AI
Discover more about fighting fraud and RTO with Thirdwatch
Watch our video on the most underrated problem in e-commerce- RTO orders and discover how Razorpay Thirdwatch is solving this with Artificial Intelligence and Machine Learning.
Shipping Address Verification
Shipping Address Verification
Thirdwatch helps you identify incomplete and non-deliverable addresses. Verify the address with the customer via an SMS, WhatsApp or even a direct call and update the address. This will help in improving the success rates of your order delivery thus boosting your revenue.
Profiling of Risky Orders
Profiling of Risky Orders
Thirdwatch captures orders directly from your WooCommerce store and then flags risky and fraud orders in milliseconds along with the risk reasons. Depending on the risk reasons, you can then take smarter decisions and cancel high risk orders. This helps in reducing potential order cancellations and RTO orders.
Auto-order Confirmations
Auto-order Confirmations
With Thirdwatch, you can get a second layer of confirmation from your customer for high risk orders or Cash on Delivery orders. Auto-confirm or update addresses of orders by sending messages via WhatsApp, SMS, email and IVR to your customers. What's more, you can also automate order confirmations and increase operational efficiency.
PrePay CoD New
PrePay CoD New
Convert your risky CoD orders to prepaid with PrePay CoD payment links. This helps in reducing RTO losses and improving success rates. Send PrePay CoD Payment Links to your customers via SMS, Email etc. You can also Configure discounts to the customer, set reminders, automate payment status and more!!
Model Customization
Model Customization
Thirdwatch’s ML Algorithms learn and grow with time and localise the learnings to suit your business’s needs and requirements. Hence the accuracy of Thirdwatch keeps improving with time. You can also set your own rules to incorporate your learnings which make the solution even more flexible!
Advanced Dashboard Analytics
Advanced Dashboard Analytics
Get better insights about your business’s RTO pattern and fraudulent behaviour with dashboard analytics. You can understand RTO behaviour at a state/city/pincode level. You can also check for the reasons which are contributing highly to your RTO losses. Get a complete in depth analysis and incorporate these learnings in your business strategy.
Roles assignment
Roles assignment
You can now assign roles such as administrator, moderator, analyst, etc. to people according to your requirements. These roles will determine the extent to which they can make decisions about your orders.
Shipping Address Verification
Thirdwatch helps you identify incomplete and non-deliverable addresses. Verify the address with the customer via an SMS, WhatsApp or even a direct call and update the address. This will help in improving the success rates of your order delivery thus boosting your revenue.
Profiling of Risky Orders
Thirdwatch captures orders directly from your WooCommerce store and then flags risky and fraud orders in milliseconds along with the risk reasons. Depending on the risk reasons, you can then take smarter decisions and cancel high risk orders. This helps in reducing potential order cancellations and RTO orders.
Auto-order Confirmations
With Thirdwatch, you can get a second layer of confirmation from your customer for high risk orders or Cash on Delivery orders. Auto-confirm or update addresses of orders by sending messages via WhatsApp, SMS, email and IVR to your customers. What's more, you can also automate order confirmations and increase operational efficiency.
PrePay CoD New
Convert your risky CoD orders to prepaid with PrePay CoD payment links. This helps in reducing RTO losses and improving success rates. Send PrePay CoD Payment Links to your customers via SMS, Email etc. You can also Configure discounts to the customer, set reminders, automate payment status and more!!
Model Customization
Thirdwatch’s ML Algorithms learn and grow with time and localise the learnings to suit your business’s needs and requirements. Hence the accuracy of Thirdwatch keeps improving with time. You can also set your own rules to incorporate your learnings which make the solution even more flexible!
Advanced Dashboard Analytics
Get better insights about your business’s RTO pattern and fraudulent behaviour with dashboard analytics. You can understand RTO behaviour at a state/city/pincode level. You can also check for the reasons which are contributing highly to your RTO losses. Get a complete in depth analysis and incorporate these learnings in your business strategy.
Roles assignment
You can now assign roles such as administrator, moderator, analyst, etc. to people according to your requirements. These roles will determine the extent to which they can make decisions about your orders.
