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About Razorpay

What is Razorpay?

Razorpay is a payment gateway founded by alumni of IIT Roorkee. We accept and validate Internet payments via Credit Card, Debit Card, Net Banking and wallets. We provide a secure link between your website, various issuing institutions, acquiring Banks and the payment gateway providers.

How is Razorpay different than other payment gateways?

We are a developer-oriented and easy-to-integrate gateway. Our API is entirely REST based, and our checkout experience is seamless, with no redirects away from your website. We offer 24x7 support.

Registration and activation

How can i start using Razorpay?

You can register on our dashboard at dashboard.razorpay.com, fill the required details and upload the necessary documents. We will verify your activation form and pass on to you regarding additional requirements, if any, over mail. We will then get your form verified from various banks and you can start accepting payments.

Can I signup using a company registered as Sole proprietorship?

Yes, and you need to provide registration documents for the same.

What all documents are required for verification process?

One Business Proof (Certificate of Incorporation, Partnership deed, service tax, VAT Registration Document), Firm/Company PAN (Not for Proprietorship), Promoter's PAN (Proprietor/director), Business Address Proof of the firm/company

What are the requirements for website review?

We require these pages to be present on your website. The content within is broadly provided by us in templates but can be changed as per your policies.

Do I need to register the company in India?

Currently, yes.

Is a partnership firm acceptable?

Yes.

Do I still need a PAN card for a proprietorship?

No.

I haven’t registered a company yet. Can I sign up?

You can sign up for a test account, but to perform live transactions, you will need to register a company and get it verified.

Pricing Plans

Where can I find details about pricing?

Pricing details are available at: https://razorpay.com/pricing/

I have very large volume of transactions. Can you offer a discount?

You can start your integration process, and we can shift you to a custom plan if your transaction volume gets really large.

Accepting Payments

What all currencies are currently supported?

Currently, we only support INR as the final payment currency.

Are international credit cards supported?

Yes.

Where can I try out the checkout process?

You can try a test and a live version. The live version will deduct real money, so be careful.

Do you have support for mobile devices?

Yes, we support all modern mobile devices, including tablets and mobile phones.

What all browsers are supported?

Everything newer than Internet Explorer 8

When is the money transferred to the merchant's account?

Money transfer happens within T+3 business days.

Regarding Razorpay Inc

Where are you located?

Bangalore, India

How do I capitalize Razorpay?

The p is small, and there are no spaces.

Regarding Hiring & Jobs

How can I apply for a job at Razorpay?

Send us a mail at jobs@razorpay.com

What all positions are available?

We are currently hiring for lots of roles including developers, designers and business intelligence.

Do you offer remote jobs?

Currently, no.

Are you open for internships?

Currently, no. But do drop us a mail, and we’ll get in touch if this changes.

Regarding Support

How do I file a support ticket?

Send us a mail at support@razorpay.com

Do you offer live chat support?

Yes. Open razorpay.com or Razorpay Dashboard in any modern web browser on a desktop and click the box at bottom right.

Where can I call you?

Send us a mail at support@razorpay.com with your phone number and we’ll schedule a call.

Regarding Tech

Do you offer SLA guarantees?

Currently, we don't, but we plan to change this in the future.

Can I handle multiple payouts to multiple bank accounts as a marketplace?

Currently, no. We are working on right now, and expect this to change in the near future.

Are you PCI compliant?

Yes.

Do you have integrations for ecommerce platforms?

Yes, we support integrations for Shopify, Magento, Opencart, WooCommerce currently. Get in touch if you have a need any of these or something else, or just use our API.

Can I submit credit card information to my own site and create a charge?

You will need to be PCI compliant in order to do that. Drop us a mail on support@razorpay.com in this regard and we'll get in touch with you.