Prevent Return-To-Origin through Data, Machine Learning and Design

Big Data Technology

Scales horizontally to capture data from millions of users without changing software

Artificial Intelligence

Mini models, global signals and an ensemble of AI algorithms to accurately profile fraud

Real Time Alerts

Robust systems flag down risky transactions as and when they happen

Improve Profitability using Thirdwatch

Non-deliverable addresses

Identifies incorrect or incomplete addresses entered accidentally

Fraud orders

Catches fake orders by analysing multiple parameters like junk details & historical patterns

Impulse Purchases

Detects irregular purchase patterns to signal a high probability of return or cancellation

How Thirdwatch Works?

Integrate
Use our REST APIs or plugins for Shopify & WooCommerce

Monitor
Get real-time alerts for high risk purchases and transactions

Take action
Make better business decisions and prevent avoidable losses

Integration Made Simple and Seamless

Integrate Thirdwatch with your existing platforms, independent of any other Razorpay offering. One-click integration offered on the world's top online business platforms. Or use our great REST APIs. Get Thirdwatch up and running, effortlessly. View Documentation

Six Ways How Thirdwatch Aids Your Business

Evolve

Keeps on evolving and becoming more intelligent as it sees and grasps more and more transactions.

Engage

Engages with partners from phase one. Starting from the time the user creates an account to transaction.

Empower

Empowers and engages its partners with tools that teach them how to identify fraudulent users.

Real-Time

Understands the importance of real-time customer communication & gives a risk score in milliseconds.

Risk Mitigation

Designed to give anonymous buyers a face & fingerprints when there is no voice attributed to them.

Result centric

Makes sure you see the reduction in RTO losses because what eventually matters is the bottom line.

Double Thumbs Up from Thirdwatch Customers

Accurately identified impulse purchases reducing cancellations

Pipa Bella is an online store of stylish jewellery. Before integration with Thirdwatch, we were witnessing a high number of cancellations after shipment by impulse buyers and customers who placed multiple orders after seeing a promotional price drop. After going live, we were able to identify 100% of duplicate orders and a major share of impulse purchases leading to a major reduction in our RTO rate along with Address Verifications from Thirdwatch alerts.

Arjun kapoor
VP Product Development & Technology, Pipa Bella

Helped us scale without worrying about RTO losses

We sell health supplements online. Partnering with Thirdwatch has allowed us to cater to customers from across India without worrying about the Return-To-Origin (RTO) losses. It has played a very critical role to identify fake or non-deliverable addresses from regions across the country and with their customisation tools, we could also detect orders on our own current learnings.

Shreyans Jain
Founder, Nutrabay

In The News...

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The above instances of customer's duping e-commerce companies made the headlines, but there are thousands of cases every year that go unreported..

Start Fighting Fraud With Thirdwatch

A platform that has learned from millions of transactions to help you flag risky transactions and increase profitability