Why use Razorpay Trusted Badge?

increase
Reduce Customer drop offs
Businesses see upto 2% increase in successful transactions
reduce depency
Reduce dependence on COD
Get more customers to pay online as they trust your business is genuine
differenciate
Standout from the rest
Differentiate yourself from competition
badge
Appear on the Trusted Badge Leaderboard
Get your brand featured along with established and upcoming brands

How it works

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Step 1
Become eligible for the program by maintaining excellent customer service levels
Step 2
Upon qualifying, you get an embeddable Trusted Badge for your website. The badge appears on Checkout without integration.
Step 3
Seeing the Trusted Badge will reassure your customers that your brand is genuine and safe to make the payment, thereby boosting conversions.
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Frequently Asked Questions

FAQs

How do I qualify for the Razorpay Trusted Badge?
How do I qualify for the Razorpay Trusted Badge?

To qualify for the Razorpay Trusted Badge, you will have to maintain an excellent record of solving customer escalations proactively, accelerate dispute resolution, and provide instant refunds for escalations to your customers whenever possible.

What are the benefits of being a Razorpay Trusted Seller?
What are the benefits of being a Razorpay Trusted Seller?

By becoming a Razorpay Trusted Seller you will be able to showcase a badge with contextual information about your track record on checkout and your website and app. This will help improve conversion, reduce the volume of COD orders and boost online payments. You will also stand a chance to get featured on the Trusted Badge Leaderboard.

Do I need to pay for the badge?
Do I need to pay for the badge?

This feature is currently free to use.

How do I join the program?
How do I join the program?

The program is currently open to only a few select merchants. If you’d like to be a part of the program, please signup for early access and we’ll get in touch with you shortly.

Where will the Trusted badge be displayed?
Where will the Trusted badge be displayed?

The trusted badge will be displayed on Checkout and will be available for use on merchant website for select merchants.

Do I need to take any action to display the badge once I’m accepted into the program?
Do I need to take any action to display the badge once I’m accepted into the program?

There’s no additional work to display the badge on Checkout. Displaying the badge on your website may need some small changes.

How do I qualify for the Razorpay Trusted Badge?

To qualify for the Razorpay Trusted Badge, you will have to maintain an excellent record of solving customer escalations proactively, accelerate dispute resolution, and provide instant refunds for escalations to your customers whenever possible.

What are the benefits of being a Razorpay Trusted Seller?

By becoming a Razorpay Trusted Seller you will be able to showcase a badge with contextual information about your track record on checkout and your website and app. This will help improve conversion, reduce the volume of COD orders and boost online payments. You will also stand a chance to get featured on the Trusted Badge Leaderboard.

Do I need to pay for the badge?

This feature is currently free to use.

How do I join the program?

The program is currently open to only a few select merchants. If you’d like to be a part of the program, please signup for early access and we’ll get in touch with you shortly.

Where will the Trusted badge be displayed?

The trusted badge will be displayed on Checkout and will be available for use on merchant website for select merchants.

Do I need to take any action to display the badge once I’m accepted into the program?

There’s no additional work to display the badge on Checkout. Displaying the badge on your website may need some small changes.

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