The term "PERSONAL INFORMATION" means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information. Our practices and procedures in relation to the collection and use of Personal Information have been set-out below in order to ensure safe usage of the platforms for you.
1 Collection of Personally Identifiable Information
1.1 When you visit Our Website or use our App/SDK, Our server will collect the following information such as:
- Your IP address;
- The website from which you were referred to our website (e.g. if you followed a link);
- The webpages you are visiting on our website;
- The browser you are using and its display settings;
- Your operating system;
- The date and duration of your visit.
1.2 If you are desirous of registering with Us, You will be required to provide certain other information about You to help us serve You better. The information collected by Us includes the information provided by You, like:
- Name, e-mail address, mobile number, city, and other profile data that may have been chosen to provide on the Platforms for the registration purpose.
- Any other information, as may be required by Us, for providing Our services to You.
1.3 During the registration process, We indicate fields that are mandatorily required to be filled and fields that are optional. The Users may decide whether or not to provide such information to Us. In case you choose to decline to submit information on the Platform, We may not be able to provide certain services to You and We shall not be liable and or responsible for non-provision of services to You. Any information provided by You will not be considered as sensitive and confidential if it is freely available and/or accessible in the public domain.
2 Additional Information
When You use Our services, We may collect information about You, with Your permission, in the following general categories:
2.1 Location Information: When You use the Platforms through the telecommunication device, we collect Your location data. If You permit the Platforms to access Your location through the permission system used by Your mobile operating system, We may also collect the precise location of Your device when the App is running in the foreground or background. We may also derive Your approximate location from Your IP address.
2.2 Device Information: We may collect information about Your mobile device, including, for example, the hardware model, operating system and version, software and file names, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.
3 Use of Personal Information of our Merchants
3.1 The information collected by Us through our Platforms may be used inter alia for the following purposes:
- To provide Our services to You;
- Internal record keeping;
- To improve Our products and services or provide new products and services.
- For sales and marketing purposes (with your prior permission).
3.2 We may periodically send promotional e-mails or messages on the App about special offers or other information which We think You may find interesting.
3.3 From time to time, We may use the information to customize the Website or App according to Your interests.
3.4 We may use personal information to resolve disputes that may arise with the use of Our Services, help promote a safe service to all the Users of the Platforms, measure consumer interest in our services, customize your experience, detect and protect Us against error, fraud and other criminal activity, enforce Our terms and conditions.
3.5 We identify and use Your IP address to help diagnose problems with Our server, and to administer Our Platforms. Your IP address is also used to help identify You and to gather broad demographic information.
4 Sharing of Personal Information
4.2 We share Your information with payment service providers and regulatory authorities in the event of any request from such authorities.
4.5 We may share Your information with our sponsors, and/or business partners. Your Information could be shared so that you may receive newsletters, offers, information about new services, and other information, if applicable. The information collected from You and other users may be analysed in different manners.
5 Updating Personal Information
If You choose to unsubscribe from the Platform or modify/ delete any or all of your information, you may send an e-mail to
email@example.com . We shall make good faith efforts to provide You access to your information, upon request from You, and shall further ensure that any information found to be inaccurate or deficient shall be corrected, subject to any requirement for such information to be retained by law or for legitimate business purposes. We shall ask You to identify yourself and the information requested to be accessed, corrected or removed before processing such requests. Please note, We may still retain some or all information and record of transactions as required by any law
6 Information Safety
We use industry standard measures to protect the Personal Information that is stored in our database. We follow industry standard best practices on Information Security, as also mentioned in our website. We limit the access to your Personal Information to those employees and contractors who need access to perform their job function, such as our customer service personnel.