About Smart Collect

Create Customer Identifiers on-demand for customers to pay via NEFT, RTGS and IMPS using Smart Collect.


What's New

  • The creation of Customer Identifiers with UPI Transfers receiver type will no longer be supported after 29th February 2024. (Feb 2024)

Using Smart Collect, you can create customer identifiers on demand, which can be used to receive payments through NEFT, RTGS and IMPS. These identifiers are linked to your registered bank account, and you can conveniently monitor customer payments and receive notifications through Razorpay, who takes care of payment reconciliation.

Smart Collect Lifecycle

Handy Tips

Payments made using Smart Collect largely follow existing Razorpay

. If you are new to Razorpay, it is recommended to understand this flow before you proceed to read the document.

Third Party Validation

Smart Collect also supports Third Party Validation. To know more, refer to the

section.

  • Instant Creation
    Generate Customer Identifiers in real-time via the Dashboard and APIs.

  • Multiple Payment Avenues
    Enable customers to make payments via NEFT, RTGS and IMPS.

  • Automatic Reconciliation
    Eliminate the difficulty of manual reconciliation and save time and cost.

  • Account-level Visibility
    View and manage every payment received from customers.

  • Real-time Notifications
    Get real-time notifications on payments with Webhooks.

Go through Smart Collect Use Cases for more understanding.

  1. Ensure that you do not fall under the Individuals merchant category as Smart Collect is not available for this Merchant Category Code (MCC).
  2. Read and understand the and have the for Smart Collect handy.
  3. Ensure that the business use case is well charted. Smart Collect supports many customers - one account and many customers - many accounts models.
  4. Raise a request through a Point of Contact (POC) or the Dashboard to enable Smart Collect for your account.

  1. Raise a request through a Point of Contact (POC) or the Dashboard to enable Smart Collect TPV for your account.
  2. Do check the which support Smart Collect with TPV.

We charge a standard platform fee of 1% up to a maximum of ₹10 on every payment received via Smart Collect. Let us understand this with some examples:

  • If the payment received is ₹10,000, Smart Collect platform fee will be ₹10.
  • If the payment received is ₹50, Smart Collect platform fee will be ₹0.5 (1% value of ₹50).

Razorpay Smart Collect is supported on the following platforms:

WebAndroidiOSWebview

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