Find answers to frequently asked questions about Razorpay.
Razorpay is an Indian payments solution provider that allows businesses to accept, process and disburse payments with its product suite. We give you access to all payment modes including credit card, debit card, net banking, UPI, and popular wallets including JioMoney, Mobikwik, Airtel Money, Freecharge, Ola Money and PayZapp.
We provide a secure link between your website, various issuing institutions, acquiring banks and other payment gateway providers.
List of
.
To start using any Razorpay products, you need to sign up with Razorpay. Know more about
If you have an existing Razorpay account for Razorpay Payment products, you can use the same user ID and password for RazorpayX. Know more about
Please read the section about
as per your business needs. You can also raise a for an expert opinion.
You can log in to the Dashboard, fill out the activation form and submit the same. Know more about
.
You can access the Dashboard in test mode for as long as you like. However, you would need to submit your activation form to accept live payments from customers.
Yes, you can accept payments via bank transfers. Refer to our
to know how to enable this payment method for your Razorpay account.
An email with the subject line Razorpay Software Private Ltd | Confirm Your Email is sent to your email address. In case you are not able to locate the same in your inbox, we suggest that you check the spam folder.
If the email is not available in the spam folder as well, raise a ticket
and we will check this for you.
Yes, you can use Razorpay to accept payments even if you do not have a website or mobile app. Check out our
.
You can signup for a Razorpay account
. Please use the test mode on the Dashboard to try out the products.
Yes, you can use Razorpay Invoices to create and send invoices to customers and accept payments.
You can refer to our
.
You can offer subscription plans to your customers with automated recurring transactions on various payment modes. Know more about
.
Razorpay Route allows you to split payments between third parties, sellers or bank accounts. Using Route, you can easily manage settlements, refunds, reconciliations and make vendor payments. It is helpful for businesses that disburse payments in a one-to-many model.
Refer to our
.
We are a payment solutions provider and help businesses to accept payments online. If you have a business venture and are looking to accept payments online, you can sign-up with us.
Also, we offer a referral program wherein you can refer a business to Razorpay. Visit our
to know more.
Thank you, for your interest in being a part of the Razorpay team. You can check our current openings
.
If you have discovered any security vulnerabilities associated with any of our Razorpay services, we do appreciate your help in disclosing them to us in a responsible manner. Refer to the instructions on the
page.
We support the following ecommerce platforms:
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The email/password is only used to log in to the Dashboard.
To authenticate against the API, you will need to generate a KeyID, and KeySecret. Know how to generate
.
The current Razorpay API is versioned at v1, so all requests should be made here https://api.razorpay.com/v1/.
The sample applications are hosted on GitHub. You can find the links to these under the Sample Application section on our
.
The instance creation method differs based on the platform. Refer to the relevant
.
Yes, you can provide Paytm as a payment method for your customers. Refer to this
.
We support a range of web and mobile platforms. Refer to the
.
No. As per RBI regulations, we do not support online payments for crypto businesses.
If the required platform/plugin is not listed, you can try integrating it on your own using this
.
We offer custom pricing under the Enterprise plan. Raise a request with the
to know more.
Yes, you can apply for early settlement on international payments at an additional charge. Please reach out to our
.
Due to certain compliance guidelines, we cannot provide the international payment feature by default to NGOs. However, we are open to reviewing and enabling international payments on a case-to-case basis.
If you are an NGO and want to accept international payments via Razorpay, please reach out to our
.
No, Razorpay does not provide services to businesses registered outside India.
The native currencies like USD, SGD and so on, which are a part of the list of currencies supported by Razorpay, can be updated as a part of the currency parameter on the payment request.
Please raise a request through this
to display any currencies that are not a part of the above list.
