Watch Out

After February 29, 2024, the creation of Customer Identifiers associated with UPI Transfers receiver type will be halted. Further updates on this matter will be provided shortly.

Using Smart Collect, you can create customer identifiers on demand, which can be used to receive payments through NEFT, RTGS and IMPS. These identifiers are linked to your registered bank account, and you can conveniently monitor customer payments and receive notifications through Razorpay, who takes care of payment reconciliation.

Handy Tips

Payments made using Smart Collect largely follow existing Razorpay

payment flow

. If you are new to Razorpay, it is recommended to understand this flow before you proceed to read the document.

Third Party Validation

Smart Collect also supports Third Party Validation. To know more, refer to the

Third-Party Validation (TPV)

section.

Advantages

Instant Creation
Generate Customer Identifiers in real-time via the Dashboard and APIs.
Multiple Payment Avenues
Enable customers to make payments via NEFT, RTGS and IMPS.
Automatic Reconciliation
Eliminate the difficulty of manual reconciliation and save time and cost.
Account-level Visibility
View and manage every payment received from customers.
Real-time Notifications
Get real-time notifications on payments with Webhooks.

Go through Smart Collect Use Cases for more understanding.

Prerequisites

Smart Collect

Ensure that you do not fall under the Individuals merchant category as Smart Collect is not available for this Merchant Category Code (MCC).
Read and understand the
pricing model
and have the
API documentation
for Smart Collect handy.
Ensure that the business use case is well charted. Smart Collect supports many customers - one account and many customers - many accounts models.
Raise a request through a Point of Contact (POC) or the Dashboard to enable Smart Collect for your account.

Smart Collect TPV

Raise a request through a Point of Contact (POC) or the Dashboard to enable Smart Collect TPV for your account.
Do check the
list of banks
which support Smart Collect with TPV.

Pricing

We charge a standard platform fee of 1% up to a maximum of ₹10 on every payment received via Smart Collect. Let us understand this with some examples:

If the payment received is ₹10,000, Smart Collect platform fee will be ₹10.
If the payment received is ₹50, Smart Collect platform fee will be ₹0.5 (1% value of ₹50).

Supported Platforms

Razorpay Smart Collect is supported on the following platforms:

Web	Android	iOS	Webview
✓	✓	✓	✓

About Smart Collect