Multi-Bank Routing

Avoid payout failures and improve your payouts success rate with industry-first dynamic multi-bank routing by RazorpayX.


RazorpayX Payouts Pro is a multi-bank routing feature which allows you to set primary, secondary and tertiary accounts and helps avoid payout failures by detecting bank downtimes. While

prevents the money from being blocked, multi-bank routing changes the account of the transaction and prevents payment delays in real-time.

  • Payouts Pro instantly detects bank degradations and immediately switches between two or more RazorpayX powered Current Accounts or RazorpayX Lite, thus improving success rates.
  • Your payments will no longer be stuck in processing.
  • You can enable Payouts Pro if you have more than one bank account registered with RazorpayX (Current/Escrow/Lite).

Watch Out!

Dynamic multi-bank routing is applicable only to payouts made via

.

Consider the following scenario:

  • Name of the business: Acme Corp
  • Number of accounts: 3
  • The different accounts enabled and set in priority by Acme Corp for UPI:
    • Primary bank account: RBL Bank

    • First backup account: Yes Bank

    • Second backup account: RazorpayX Lite

Handy Tips

If you do not have a backup current account or cannot open one, you can use RazorpayX Lite as your backup account.

Acme Corp has initiated 5 payouts through UPI. After 3 payouts, RBL Bank which is the primary bank started facing a downtime. The remaining 2 payouts are now deducted from Yes Bank.

While the payouts are being made via Yes Bank, we parallelly check whether the downtime has been resolved at RBL Bank. Once the downtime is resolved, the rest of the payouts are re-routed through RBL Bank. Else, they are processed from Yes Bank. This process is entirely automated.

You can view and set your account priorities.

  1. Log in to your .
  2. Go to Payout Pro by clicking User Icon→Account & Settings→Banking.
  3. Click Get Started to set up your account priorities.
Get started

You can see your accounts listed under each of IMPS, UPI and NEFT. This is the default listing. Once you enable Payouts Pro from your RazorpayX Dashboard, all your payouts will be routed through your accounts based on the priorities set.

Set account preferences

Handy Tips

The default listing of accounts is based on the success rates of transactions.

Edit Payout Account Preferences

You can edit the default settings and change your account preferences.

  1. Click Edit Preferences on Payouts Pro. You will see the default listing of your accounts.
  2. Hover over each bank account and use up/down arrows to move the bank up or down the list under each payment method.
  3. Click Save changes to save your preferences or Cancel to continue editing.
  4. To confirm, click Yes, save changes in the pop-up modal.
Set account preferences

Add New Account

You can add your registered account(s) to Payouts Pro.

  1. If you do not see all your registered accounts listed on Payouts Pro, you can add them by clicking Add bank + immdiately below the existing list of banks.
  2. You can select the bank account from the dropdown list.
  3. If you have registered only two accounts with RazorpayX, you will not see the Add bank + option.
Add bank

Delete Account

  1. Go to Payouts Pro to view your accounts.
  2. Hover over the bank account card that you wish to delete, and click the delete icon next to it.
  3. Click Remove account on the pop-up modal to confirm or Don't remove account to cancel the action.
Set account preferences

Watch Out!

Deleting a bank account from Payout Pro does not delete the registered bank account from RazorpayX. It is deleted only from the Payouts Pro routing preferences. It is mandatory to have at least one account each under IMPS, UPI and NEFT options.

Disable Payouts Pro

You can disable Payouts Pro if you no longer want to use multi-bank routing..

  1. Go to Payouts Pro.
  2. Click Disable Payouts Pro.
  3. Click Disable in the pop-up modal to confirm or Don't disable to cancel your action.
Disable payoutpro

  • The Payouts Pro widget displays the payout volumes, total number of payouts, transactions protected from downtimes and the success rates of transactions under each payout modes.
  • The first account displayed here is the first account you registered with RazorpayX.
  • Click View all account details to view the success rates of all your registered accounts.

For example, the following widget shows data available for two payment modes across the last 30 days: UPI and IMPS.

RazorpayX Payouts Pro Widget Success Rate

You can read the widget data in the following manner:

  • 7.5% more success rate, that is, success rates spiked to 97.3% from 88.8% due to Payouts Pro.
  • 5.8k more payouts, that is, number of payouts increased by 5823 due to protection from bank downtimes.
  • ₹ 22 Cr more volume, that is, volume of payouts increased from 297 Cr to 319 Cr.

All the transactions made from different accounts, through this feature, are recorded accordingly. You can find the information when you generate reports from:


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