About Payouts
Create and process payouts on the RazorpayX Dashboard. Understand the payout modes, actions and features.
Payouts are transactions made to contacts. For every payout, you need to specify the amount, the contact, and the payout purpose. You become eligible to make payouts after you sign up, complete the account activation and KYC verification.
A payout transaction is made to a
associated with a . Contact is the beneficiary (person or institution) and Fund account is the account used for payment transactions.What's New
You can now initiate payouts directly to mobile numbers using the
. This feature is currently not available on dashboard.Payouts in RazorpayX come with variety of features and functions. You can:
- to your payouts and help customers and clients reconcile payments.
- as a narration to the payment to give context. You can create new or/and use the existing ones.
- as created.
- to process payouts from RazorpayX Lite and Current Account.
- to understand the payout process and life cycle.
If a payout fails at any stage,
, which ends with the debited balance being credited back to your RazorpayX account.The payout amount, fees and tax are deducted from your RazorpayX account balance. These appear as a debit against your RazorpayX account. Know more about
.Watch Out!
- Making payouts from account to RazorpayX Lite Customer Identifiers or Razorpay is not supported.
- The payout modes are case-sensitive. When creating payouts using APIs, ensure payout modes are entered in upper case.
You can make payouts in 3 simple steps:
- Add funds to your business account.
- Create a Contact and a Fund account. This is similar to adding a beneficiary on your netbanking portal. Know more about adding .
- Make a payout.
Payouts Demo
Watch the video to know how to create payouts.
To make a Payout:
- Log in to the .
- You can navigate to Payouts in two ways:
- Click + Payouts on the top-right side of the Dashboard or
- Hover over Payouts on the left navigation and click +.
- You can also click Payouts on the left navigation and then click + Payouts on the left side.
- Select an existing contact or .
- Hover over the fund account to which you want to make the payout and click NEXT or as per requirement.
- Enter the total amount to be paid and click Next.
- Select the Payout Details:
- Payout Purpose (mandatory)
- Debit from (mandatory)
- Transfer Type (mandatory)
- Attachment (optional)
- Additional details (optional)
- Click Next. An OTP is sent to your registered mobile number and email id. Enter the OTP to confirm the Payout.
- Click Pay.
Is your payout in processing state?
You can check status details of a payout to know why it is in the processing state.
- You can subscribe to daily reports to receive a detailed document on the status, reason for status and SLA for the payouts in
processing state. from the Dashboard, with a list of recipient email IDs. We will enable the function for you in 3 working days.
Watch Out!
If you get the below response while trying to complete a payout, it is recommended to wait for sometime and retry the payout if required, after the status is updated on the Dashboard.
You can select the purpose as a narration to the payout as it leads to easier reconciliation. You can choose an existing purpose or create a new one while making the payout itself. You can now add up to 400 Payout Purposes.
To create payout purpose via the Dashboard:
-
Log in to the
. -
Navigate to Payouts on the left navigation and click the more options (⋮) menu.
-
Click Create Payout Purpose.
-
Enter the purpose.
-
Click CREATE PAYOUT PURPOSE.
The payout purpose is created.
Alternately, you can also create a new payout purpose while creating a payout. Click + ADD PAYOUT PURPOSE.
Watch Out!
You cannot delete or edit a Payout Purpose once it is created.
To add attachments during the payout creation process:
-
On your Dashboard,
. -
In the Payout Details page of creating a payout, add files against Attachment, as shown.
- You can upload files with
.pdf,.jpg,.jpg,.docand.xlsextensions. - The supported file size is upto 5 MB.
- Drag and drop the file or click browse to upload it from the system.
The image below shows how to add an attachment during the payout creation process. You can also add
.
- You can upload files with
-
Add other details in + ADDITIONAL DETAILS if required and click NEXT. Enter the OTP and proceed to pay.
To add attachments after the Payout is created:
- In you Payouts Dashboard, click on the Payout you want to add an attachment to.
- Navigate to Attachment in pop-up page that appears to the right.
- Click Upload and upload the attachment file. The supported file type remain .
You can cancel the payouts in a
, or state only.-
Log in to the
.Either:
-
Navigate to Payouts.
-
Hover over the payout you want to cancel and click CANCEL. Your payout is cancelled.
Or you can also:
- Select the payout you want to cancel.
- Click CANCEL PAYOUT on the right pane. Your payout is cancelled.
Know more about creating
and .You can make payouts using any one of the following payout modes (IMPS/RTGS/NEFT/UPI). The transaction limits and operating hours for each payout mode is listed below.
The transaction limits and operating hours for different payout modes for
are as below:When the payout mode is IMPS for the following conditions:
- Fund account type:
bank_account - Amount limit: Upto ₹5 lakh (per transaction)
The transaction is processed to the fund account immediately on all days, 24x7.
The transaction limits and operating hours for different payout modes for
:When the payout mode is IMPS for the following conditions:
- Fund account type:
bank_account - Amount limit: Upto ₹5 lakh (per transaction)
The transaction is processed to the fund account immediately on all days, 24x7.
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