Payouts

Create and process payouts on the RazorpayX Dashboard. Understand the payout modes, actions and features.


Payouts are transactions made to contacts. For every payout, you need to specify the amount, the contact, and the payout's purpose. You become eligible to make payouts after you sign up, finish account activation and KYC verification.

A payout transaction is made to a

associated with a . Bluntly, a Contact is a person or the beneficiary and the Fund account is the account they use to accept or disburse payments.

Payouts in RazorpayX come with variety of features and functions. You can:

If a payout fails at any stage,

, which ends with the debited balance being credited back to your RazorpayX account.

The payout amount, fees and tax are deducted from your RazorpayX account balance. These appear as a debit against your RazorpayX account. Know more about

.

You can make payouts in 3 simple steps:

  1. Add funds to your business account.
  2. Create a Contact and a Fund account. This is similar to adding a beneficiary on your netbanking portal. Know more about adding .
  3. Make a payout.
Create Payout by adding funds → create Contact and Fund Account → create Payout

To make a Payout:

  1. Log in to the

    .

  2. You can navigate to Payouts in two ways:

    • Click + Payouts on the top-right side of the dashboard or
    • Hover over Payouts on the left navigation and click +.
    • You can also click Payouts on the left navigation and then click + Payouts on the left side.
    Create Payouts
  3. Select an existing contact or

    .

  4. Hover over the fund account to which you want to make the payout and click NEXT or

    as per requirement.

  5. Enter the total amount to be paid and click Next.

  6. Select the Payout Details:

    • Payout Purpose (mandatory)
    • Debit from (mandatory)
    • Transfer Type (mandatory)
    • Attachment (optional)
    • Additional details (optional)
  7. Click Next. An OTP is sent to your registered mobile number and email id. Enter the OTP to confirm the Payout.

  8. Click Pay.

You can select the purpose as a narration to the payout as it leads to easier reconciliation. You can choose an existing purpose or create a new one while making the payout itself.

To create payout purpose via the dashboard:

  1. Log in to the .
  2. Navigate to Payouts on the left navigation and click the more options () menu.
  3. Click Create Payout Purpose.
    Create New Payout Purpose
  4. Enter the purpose.
  5. Click CREATE PAYOUT PURPOSE.
    Create Payout Purpose

The payout purpose is created. You can also create a new payout purpose while creating a payout. Click + ADD PAYOUT PURPOSE.

Select Payout Purpose

You can add attachments to payouts either during or after the Payout creation. Attachments provide increased visibility for you, your payout recipients and

.

To add attachments during the payout creation process:

  1. On your Dashboard,

    .

  2. In the Payout Details page of creating a payout, add files against Attachment, as shown.

    • You can upload files with .pdf, .jpg, .jpg, .doc and .xls extensions.
    • The supported file size is upto 5 MB.
    • Drag and drop the file or click browse to upload it from the system.

    The image below shows how to add an attachment during the payout creation process. You can also add

    .

    Payout Details asking (compulsory) Payout Purpose, Debit Account, Transfer Type and (non-compulsory) Attachment.
  3. Add other details in + ADDITIONAL DETAILS if required and click NEXT. Confirm the Payout with OTP and Pay ₹.

To add attachments after the Payout is created:

  1. In you Payouts Dashboard, click on the Payout you want to add an attachment to.
  2. Navigate to Attachment in pop-up page that appears to the right.
  3. Click Upload and upload the attachment file. The supported file type remain .
Payout summary pop-up showing Payout details and highlighting Attachment and Upload

You can cancel the payouts in a

, or state only.

To cancel the payout:

  1. Log in to the .

Either:

  1. Navigate to Payouts.
  2. Hover over the payout you want to cancel and click CANCEL. Your payout is cancelled.
    Cancel Payouts

Or you can also:

  1. Select the payout you want to cancel.
  2. Click CANCEL PAYOUT on the right-pane. Your payout is cancelled.
    Cancel Payouts from RazorpayX Dashboard

ActionAPIDashboardRazorpayX Mobile AppBulk Upload
Create a Payout
View payout detailsx

Know more about creating

and .

You can make payouts using any one of the following payout modes. The transaction limits and operating hours for each payout mode is listed in the below table.

Watch Out!

The payout modes are case sensitive. When creating payouts using APIs, ensure payout modes are entered in upper case.

The following table indicates the payout modes, transaction limits and operating hours for each payout mode for

:

Payout ModeFund Account TypeAmount LimitProcessing Hours
IMPSbank_accountUpto ₹5 lakh (per transaction)Credited immediately on all days 24x7
NEFTbank_accountUpto ₹10 Cr (per transaction)Credited within 2 hours between 1:00 a.m. and 6:45 p.m. on NEFT working days. *
RTGSbank_accountUpto ₹10 Cr (per transaction)Credited in 30 minutes between 9:00 a.m. and 5:15 p.m. on RTGS working days. *
UPIvpaUpto ₹1 lakh (per transaction)Credited immediately on all days 24x7
amazonpaywalletUpto ₹10,000 (per transaction)Gift card sent immediately.

*NEFT/RTGS working days - All days except 2nd and 4th Saturdays, Sundays and any NEFT/RTGS holiday.

Please contact our

to increase the NEFT limit.

The following table indicates the payout modes, transaction limits and operating hours for each payout mode for

:

Payout ModeFund Account TypeAmount LimitProcessing Hours
IMPSbank_accountUpto ₹5 lakh (per transaction)Credited immediately on all days 24x7
NEFTbank_accountAbove ₹1 (per transaction)Credited within 2 hours for:
ICICI Current Account holders: Between 1:00 AM & 6:45 PM
RBL Current Account holders: Between 2:00 AM & 6:00 PM *
RTGSbank_accountAbove ₹2 lakh (per transaction)Credited in 30 minutes for:
ICICI Current Account holders: Between 9:30 AM & 5:15PM
RBL Current Account holders: Between 8:00 AM & 5:30 PM *
UPIvpaUpto ₹1 lakh (per transaction)Credited immediately on all days 24x7 **

*NEFT/RTGS working days - All days except 2nd and 4th Saturdays, Sundays and any NEFT/RTGS holiday. Download the

.

**Currently, the UPI facility is available only for Current Accounts opened through RBL.


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