FAQs on Bulk Payout Links
No, currently it is not. You can only make requests or designate links in live mode.
You can create Payout Links via API, RazorpayX Dashboard and bulk upload feature.
3. What happens if the payout of a Payout Link fails due to reasons such as bank downtime or incorrect account details?🔗
If a payout fails due to any reason, the same Payout Link becomes active and moves to the issued state; customers can retry the payout using the same link.
If the 'Send sms/Email' setting is set to true, the user will be notified on the respective medium.
Yes, if the maker-checker is enabled on the account, then it will be applicable.
No, only the payout is rejected, but the link becomes active again. You must cancel the Payout Link if you do not want to make a payout.
Payout Links in the 'issued' state can be resent only from the RazorpayX Dashboard.
7. If a new link is issued to an old customer, will the customer need to enter the fund account details again?🔗
No, if the link is sent to an old contact, the previously used fund account details will be displayed. The customers can then choose the old fund account or add a new one.
Only links in the issued state can be cancelled. It can be cancelled via RazorpayX Dashboard or API.
Yes, during the creation of a payout, you can select the medium by which it has to be delivered. Both Email/SMS for a Payout Link can be disabled.
Yes, if 'Send Email/SMS' setting was set to true, then the customer receives a notification on successful completion of a payout.
No, as of now an expiry time can not be set, and the link has to be cancelled.
If the funds are insufficient and the user has submitted the link, the Payout Link will be in
queued state. Once sufficient funds are added, they will be processed.
Refer the table below to know more about fund account types supported for Payout Links.
Fund account type