Form MGT-8: Applicability and Format

HR Policy for Startups- An Overview

In the rush of building a product and acquiring customers, many Indian startups often overlook the importance of formal HR policies. However, these policies are not just about bureaucracy or paperwork. They are tools to ensure consistency, fairness, and legal compliance.

HR policies balance employee rights and company objectives. They prevent arbitrary decision-making, reduce disputes, and clarify expectations for both employers and employees. They also provide frameworks for discipline, rewards, grievance redressal, and professional conduct, creating a workplace where talent can thrive.

While startups face constraints in time, budget, and HR resources, basic HR policies can go a long way in promoting stability, scalability, and a positive employer brand.

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Related Read: Templates for Startup Founders

Why HR Policies for Startups in India are Crucial?

Here’s why every Indian startup should prioritise HR policies from day one:

• Builds a consistent work culture: Written HR policies foster consistency across teams and leadership, even as the company grows or experiences turnover.
  
  
• Reduces misunderstandings: Policies help resolve or prevent conflicts between employees and employers by clearly communicating rights, responsibilities, and processes.
  
  
• Protects against legal risks: Indian labour laws, workplace safety regulations, and anti-harassment laws require compliance; having HR policies ensures your startup stays compliant.
  
  
• Drives employee morale and loyalty: Transparent policies around leave, performance, and compensation demonstrate that the company cares for its people, fostering trust and engagement.
  
  
• Defines company values and culture: HR policies codify expected behaviour and ethics, reinforcing the cultural DNA you want your startup to embody.
  
  
• Streamlines core HR functions: HR teams can better manage recruitment, onboarding, training, payroll, and performance reviews when guided by clear policy frameworks.

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Major HR Policies for Startups

Here are the key HR policies that Indian startups should prioritise:

Leave Policy

A Leave Policy outlines the various types of leave employees can avail themselves of, including:

• Casual leave
• Sick leave
• Paid time off (PTO)
• Maternity/Paternity leave
• Public holidays

Clearly define leave eligibility, accrual, approval processes, and encashment rules to avoid confusion.

Menstrual Leave Policy

Many progressive startups in India now include a Menstrual Leave Policy offering additional flexibility to female employees. Typically, this includes:

• A set number of days of paid leave per month or year specifically for menstrual health.
• A simple, stigma-free process to request this leave.

Performance Management, Appraisal, Rewards & Recognition Policy

A well-defined Performance Management Policy ensures that employees understand how their work is evaluated and rewarded. Include:

• Goal-setting frameworks (OKRs, KPIs)
• Appraisal cycles and review processes
• Criteria for promotions and salary hikes
• Recognition mechanisms (awards, bonuses, public appreciation)

Code of Conduct

A Code of Conduct defines acceptable behaviour and ethical standards at the workplace. Cover aspects such as:

• Professionalism and respect
• Anti-discrimination
• Anti-bribery and corruption
• Use of company property
• Conflict of interest
• Disciplinary actions for violations

Employee Joining and Exit Policies

Clearly outline onboarding and offboarding procedures:

• Documents and verification required upon joining
• Probation period terms
• Notice period during resignation or termination
• Final settlement process
• Exit interviews and knowledge transfer

Salary and Other Perks

Document your Salary and Benefits Policy, including:

• Salary structure (CTC breakup)
• Frequency of salary payment
• Statutory benefits (PF, ESIC, gratuity)
• Voluntary benefits (insurance, wellness programs, stock options)
• Reimbursement policies (travel, meals, etc.)

Sexual Harassment in the Workplace Policy

It is mandatory under the POSH Act, 2013, for Indian companies with 10 or more employees to have an Anti-Sexual Harassment Policy. The policy should:

• Define sexual harassment
• Outline the complaints process
• Establish the Internal Complaints Committee (ICC)
• Ensure confidentiality and protection for complainants

Regular Working Hours

A Working Hours Policy defines:

• Standard working hours
• Flexible working options, if any
• Remote work guidelines
• Overtime policies (if applicable)
• Break and meal times

Related Read: Startup India Scheme: Eligibility Criteria and Benefits

 Frequently Asked Questions

Company is a Separate Legal Entity

A company is recognised as a separate legal entity, distinct from its shareholders. Even if it is fully owned by a single person or a group, the company maintains its independent status. This distinction ensures the company can continue existing regardless of changes in ownership.

However, while a company has legal recognition, it is not considered a citizen and cannot claim fundamental rights granted to individuals.

Example

Suppose John and Mary start a bakery and register it as a private limited company (e.g., "Sweet Treats Pvt. Ltd."). The company can enter into contracts, own property, and sue or be sued in its own name. If the company faces a lawsuit, John and Mary’s personal assets are protected, and only the company’s assets are at risk

Corporate Taxation

As a separate legal entity, a company is taxed independently from its owners. Corporate tax rates vary based on the type of company, its turnover, and prevailing tax laws. This separation ensures that individual shareholders are not personally liable for the company's tax obligations, reinforcing financial security and stability.

Example

Tech Innovators Pvt. Ltd." earns ₹2 crores in a financial year. The company pays corporate tax at the applicable rate (e.g., 25% for companies with turnover up to ₹400 crore), separate from the personal income tax liabilities of its shareholders. The shareholders are not personally liable for the company’s tax dues.

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Limited Liability

Limited liability protects shareholders by restricting their financial responsibility to the amount they have invested in the company. This means that even if the company faces financial losses or legal claims, the personal assets of shareholders remain secure. This feature makes private limited companies an attractive option for entrepreneurs and investors.

Example

If "Green Energy Pvt. Ltd." takes a loan and fails to repay it, the shareholders are only liable up to the amount unpaid on their shares. Their personal assets, such as their homes or personal savings, cannot be used to settle the company’s debts.

Company has Transferability of Shares

Shares in a company can be transferred freely unless restricted by the company's articles of association. This feature enhances liquidity, allowing investors to buy or sell shares easily.

While shares of public companies are freely transferable, private companies may impose certain restrictions on share transfers to maintain control over ownership.

Example

A shareholder in "Family Foods Pvt. Ltd." wants to transfer shares to her son. She can do so, provided the company’s Articles of Association allow it and the required approvals are obtained. This enables her to pass on ownership without affecting the company’s existence.

Company is a Juristic Person

Under the Companies Act, a company is considered a juristic person, meaning it has legal rights and obligations similar to a natural person. However, an authorised individual must represent it in legal matters, usually a Board of Directors or a specifically empowered Director.

While a company can file lawsuits, it cannot take an oath or serve as a witness in court, as these actions require a natural person.

Example

"Urban Developers Pvt. Ltd." can purchase land, enter into contracts, and hire employees in its own name. It is treated as a legal person, distinct from its shareholders, and can enforce its rights in court through an authorized representative.

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Company has Perpetual Succession

A company's existence is independent of changes in ownership or shareholder status. Even if a majority shareholder (owning 99.99% of shares) passes away, the company continues to operate until it is formally wound up. This ensures stability and continuity in business operations.

Example

"Dabur India Ltd." was incorporated in 1884 and has continued to exist and operate despite changes in ownership, management, or the death of shareholders. The company’s existence is not affected by such changes and continues until it is formally dissolved

Common Seal (If Applicable)

A common seal acts as the official signature of the company, used to authenticate important documents like contracts and deeds. While the Companies Act of 2013 has made it optional for private companies, some organisations still choose to adopt it for added authenticity and formal recognition.

Example

"Metro Pvt. Ltd." adopts a common seal as its official signature. When signing a property purchase agreement, the document is stamped with the company’s common seal, signifying its authenticity and approval by the board of directors. While optional, some companies still use it for formal documents

Decree Against Company & Corporate Veil

A company is generally not liable for an employee's wrongful acts unless they occur within the scope of employment. For liability to arise, the wrongful act must be directly linked to business operations rather than simply occurring during work hours.

The "corporate veil" protects shareholders from personal liability, but courts can lift this veil in cases of fraud or misconduct.

Example

An employee of "RapidMove Logistics Pvt. Ltd." causes damage to a client’s goods while making a delivery as part of his job. The client sues the company, not the employee personally. However, if the directors used the company to commit fraud, the court could hold them personally liable by lifting the corporate veil.

Company can Own Property

A company, as a separate legal entity, can own property in its name, and its assets are distinct from those of its members. Members do not have direct ownership over company assets but may have a right to claim remaining assets after the company is wound up.

Example

"TechHive Innovations Pvt. Ltd." purchases office equipment and furniture. These assets are owned by the company itself, not by any individual shareholder or director. If a shareholder leaves, the equipment still belongs to the company.

Company can be Trustee

A company can act as a trustee if its Memorandum of Association (MoA) permits it. The objects clause in the MoA defines the company's ability to function as a trustee. Companies often act as trustees in managing trusts, employee benefit funds, or asset management services, ensuring structured administration of assets.

Example

"SecureTrust Pvt. Ltd." is appointed as the trustee to manage a scholarship fund for underprivileged students. The company manages the fund’s assets and disburses scholarships according to the trust’s rules.

Capacity to Sue and Be Sued

As a separate legal entity, a company has the right to initiate legal proceedings and can also be sued in its own name. This ensures accountability and allows the company to protect its rights, enforce contracts, and address disputes independently of its owners or directors.

Example

"PureWater Solutions Pvt. Ltd." discovers that a supplier has delivered defective water filters. The company files a lawsuit against the supplier in its own name. Similarly, if the company fails to pay its rent, the landlord can sue the company directly.

Importance of Understanding Company Features

Understanding these features is crucial for ensuring legal compliance and making informed business decisions. It helps entrepreneurs, investors, and stakeholders navigate corporate operations effectively while minimising risks. Recognising the legal and financial implications of these features enables better decision-making in establishing and managing a company.

Frequently Asked Questions

Goal Of Company Management

The primary goal of company management is to maximise profits while minimising costs and risks. This is achieved through the efficient utilisation of resources and the implementation of strategic plans. Effective management requires a clear understanding of the company's objectives, market conditions, and competitive landscape. Company registration, such as Private limited company, LLP company, etc., is an essential first step in establishing a legal entity that can adapt to the dynamic business environment.

Key management functions include:

• Financial management: Budgeting, cost control, and financial reporting
  
• Marketing management: Market research, product development, and promotional strategies
  
• Human resource management: Recruitment, training, and employee welfare
  
• Operations management: Production planning, quality control, and logistics
  
• Strategic management: Long-term planning, risk assessment, and decision-making
  

To excel in these areas, company management must possess strong leadership, decision-making, and communication skills. By aligning individual efforts with the overall company goals, management can drive the organisation towards success.

Types of Company Management Structure

There are three primary types of company management structures, each with its own advantages and disadvantages:

1. Hierarchical Structure: A tiered organisation where authority flows from top executives down to lower levels.
   
2. Hierarchical Structure: A tiered organisation where authority flows from top executives down to lower levels.
   
3. Matrix Structure: A dual-reporting system where employees answer to both functional and project managers.
   

Before selecting a management structure, companies must assess their specific needs, industry requirements, and organisational goals. Factors such as company size, business complexity, and the need for flexibility should be considered when making this decision.

Hierarchical Structure

The hierarchical structure is characterised by clear lines of authority and a top-down approach to decision-making. This structure offers several benefits, including:

• Well-defined roles and responsibilities
  
• Clear communication channels
  
• Strong rule enforcement and accountability
  

However, the hierarchical structure also has some drawbacks, such as:

• Slow decision-making processes
  
• Limited flexibility and adaptability
  
• Potential for bureaucratic bottlenecks
  

Flat Structure

The flat structure promotes a more collaborative and decentralised approach to management. Its advantages include:

• Faster decision-making
  
• Increased employee empowerment and innovation
  
• Improved communication and teamwork
  

On the flip side, flat structures may face challenges such as:

• Unclear roles and responsibilities
  
• Difficulty in scaling for larger organisations
  
• Potential for decision-making conflicts
  

Matrix Structure

The matrix structure combines elements of both hierarchical and flat structures, allowing for a dual-reporting system. Its benefits include:

• Efficient resource allocation across projects
  
• Enhanced cross-functional collaboration
  
• Adaptability to changing business needs
  

However, matrix structures can also lead to:

• Confusion and conflicting priorities
  
• Increased complexity in decision-making
  
• Potential for power struggles between functional and project managers
  

Ultimately, the choice of management structure should align with the company's size, culture, and operational requirements to ensure optimal performance and growth.

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Key Positions in Company Management

A company's management structure typically includes several key positions, each with specific roles and responsibilities. These positions work together to ensure the smooth functioning of the organisation and the achievement of its goals.

The Chief Executive Officer (CEO) is the highest-ranking executive in a company, responsible for making major corporate decisions, managing overall operations, and acting as the main point of communication between the board of directors and the company.

The CEO is responsible for implementing the company's vision, developing strategies, and ensuring the organisation's success.

Other key positions in the C-suite include the Chief Financial Officer (CFO), who manages the company's financial activities, the Chief Operating Officer (COO), who oversees day-to-day operations, and the Chief Technology Officer (CTO), who is responsible for the company's technological needs and innovation.

Other key positions in the C-suite include the Chief Financial Officer (CFO), who manages the company's financial activities, the Chief Operating Officer (COO), who oversees day-to-day operations, and the Chief Technology Officer (CTO), who is responsible for the company's technological needs and innovation.

Marketing Officer (CMO): Develops and implements marketing strategies to drive growth

These executives work together to set the company's strategic direction, allocate resources, and ensure the organisation meets its goals. Effective leadership, communication, and coordination among these roles are essential for smooth business functioning.

Related Read: Director of a Private Limited Company: Meaning, Roles, and Type

A Brief Overview of The Roles of Company Management

The primary roles of company management include:

1. Setting strategic direction: Defining the company's mission, vision, and long-term objectives
   
2. Ensuring operational efficiency: Optimising processes, resources, and technology to maximise productivity
   
3. Managing risks: Identifying potential threats and implementing mitigation strategies
   
4. Fostering stakeholder relationships: Building trust and engagement with employees, customers, and investors
   

By aligning the company's mission with practical strategies, management can drive the organisation towards sustainable growth and success.

Role of Shareholders

Shareholders are the owners of a company and are entitled to a portion of the profits generated by the business. They elect the Board of Directors, who represent their interests and oversee the company's management. Shareholders can be further classified into two categories:

1. Executive shareholders: Actively involved in the day-to-day decision-making and operations of the company
   
2. Non-executive shareholders: Provide capital and strategic guidance but do not participate in daily management
   

The role of shareholders is to ensure that the company is being managed effectively and in line with their expectations for returns on investment.

Role of Directors

Director Responsibilities involve overseeing the company's affairs and making strategic decisions on behalf of the shareholders. The number of directors required depends on the type of company:

• Private Limited Company: Minimum of two directors
  
• One Person Company: Minimum of one director
  
• Limited Liability Company: Minimum of two directors
  
• Partnership Company: No requirement for directors
  

The Managing Director is responsible for the overall management of the company and is appointed by the Board of Directors. Other key responsibilities of directors include:

• Setting the company's strategic direction
  
• Ensuring compliance with legal and regulatory requirements
  
• Appointing and overseeing senior management
  
• Monitoring financial performance and risk management
  

Role of Officers

Company officers are appointed by the Board of Directors to manage specific business functions. While appointing officers is not legally required, directors must be appointed by shareholders. Some of the key officers and their responsibilities include:

• Chief Executive Officer (CEO): Oversees overall company strategy and performance
  
• Chief Operating Officer (COO): Manages day-to-day operations and ensures efficiency
  
• Chief Financial Officer (CFO): Handles financial planning, reporting, and risk management
  
• Chief Technology Officer (CTO): Leads technological development and innovation
  
• Chief Marketing Officer (CMO): Develops and implements marketing strategies
  
• Chief Legal Officer (CLO): Manages legal affairs and ensures compliance
  

These officers work closely with the Board of Directors and senior management to drive the company's growth and success.

Role of Managers

Managers are responsible for overseeing specific functions or departments within the company and report to officers or senior executives. Some common types of managers include:

1. Accounts Manager: Responsible for managing the company's financial accounts and ensuring that the company's financial transactions are recorded accurately and on time.
   
2. Recruitment Manager: Responsible for managing the company's recruitment process and ensuring that the company attracts and hires the best talent.
   
3. Technology Manager: Responsible for managing the company's technology infrastructure and ensuring that the company's technology assets are used effectively and efficiently.
   
4. Store Manager: Responsible for managing a specific store or branch of the company and ensuring that the store operates efficiently and effectively.
   
5. Regional Manager: Responsible for managing the company's operations in a specific region or territory.
   
6. Functional Manager: Responsible for managing a specific function within the company, such as marketing, sales, or human resources.
   
7. Departmental Manager: Responsible for managing a specific department within the company, such as finance, operations, or customer service.
   
8. General Manager: Responsible for managing the overall operations of the company and ensuring that the company meets its financial and operational goals
   

Resource Management

Efficient resource management is crucial for the success of any company. Various managers are responsible for overseeing different types of resources, including:

1. People Management: Ensuring that the company has the right people with the right skills in the right roles, and that they are motivated and engaged to perform at their best.
   
2. Financial Management: Ensuring that the company's financial resources are allocated effectively and efficiently, and that the company is able to meet its financial obligations.
   
3. Materials Management: Ensuring that the company has the right materials in the right quantities at the right time, and that waste is minimised.
   
4. Machinery and Equipment Management: Ensuring that the company's machinery and equipment are well-maintained and used effectively and efficiently.
   
5. Buildings Management: Ensuring that the company's buildings are safe, secure, and used effectively and efficiently.
   
6. Technology Management: Ensuring that the company's technology assets are used effectively and efficiently, and that the company is able to leverage new technologies to achieve its goals.
   

By strategically allocating and managing these resources, companies can maximise efficiency, reduce costs, and improve overall profitability.

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7 Key Responsibilities of Company Management

The key responsibilities of Company Management include:

1. Strategic Planning: Developing and implementing the company's strategic plan, which involves setting long-term goals, identifying opportunities and threats, and developing strategies to achieve the company's objectives.
   
2. Financial Management: Managing the company's financial resources, including budgeting, financial planning, and financial reporting, to ensure that the company is financially stable and able to meet its financial obligations.
   
3. Human Resource Management: Managing the company's human resources, including recruitment, training, and development, to ensure that the company has the right people with the right skills in the right roles.
   
4. Operations Management: Managing the company's day-to-day operations, including production, logistics, and supply chain management, to ensure that the company operates efficiently and effectively.
   
5. Risk Management: Identifying and managing the company's risks, including financial, operational, and legal risks, to ensure that the company is able to achieve its goals while minimising potential losses.
   
6. Stakeholder Communication: Communicating effectively with the company's stakeholders, including shareholders, employees, customers, and suppliers, to ensure that the company is transparent and accountable.
   
7. Compliance and Legal Responsibilities: Ensuring that the company complies with all relevant laws and regulations, including tax laws, employment laws, and environmental regulations, to avoid legal and reputational risks.
   

Qualities of Effective Company Management

Effective Company Management requires a combination of skills, knowledge, and personal qualities. Some of the key qualities of effective company management include:

1. Strong Leadership: The ability to inspire and motivate others, set clear goals and expectations, and make difficult decisions when necessary.
   
2. Effective Decision-Making: The ability to analyse complex situations, weigh the pros and cons of different options, and make informed decisions that are in the best interests of the company.
   
3. Excellent Communication Skills: The ability to communicate effectively with a wide range of stakeholders, including employees, customers, suppliers, and investors, and to build strong relationships based on trust and transparency.
   
4. Strategic Thinking: The ability to think long-term, anticipate future trends and challenges, and develop strategies to position the company for success.
   
5. Problem-Solving Ability: The ability to identify and analyse problems, develop creative solutions, and implement effective solutions in a timely manner.
   
6. Adaptability: The ability to adapt to changing circumstances, embrace new technologies and business models, and lead the company through periods of change and uncertainty.
   
7. Integrity and Ethics: A strong commitment to ethical behaviour, transparency, and accountability, and the ability to lead by example and foster a culture of integrity throughout the organisation.
   

Choosing the Right Management Structure for a Company

Selecting the appropriate management structure is crucial for a company's success. Factors that influence this decision include:

• Company size: Larger organisations may require more complex structures to ensure effective coordination and communication
  
• Industry: Certain industries may have specific requirements or norms for management structures
  
• Business goals: The structure should align with the company's strategic objectives and growth plans
  

Each management structure has its own pros and cons, and companies must carefully evaluate their needs before making a decision. For example:

• Hierarchical structures offer clear lines of authority but may limit flexibility and innovation
  
• Flat structures promote collaboration but may face challenges in decision-making and accountability
  
• Matrix structures enable cross-functional teamwork but can lead to confusion and conflicting priorities
  

Ultimately, the right management structure will depend on the unique characteristics and goals of each company.

Conclusion

A well-designed company management structure is essential for the success and growth of any business. By clearly defining roles and responsibilities, companies can ensure efficient operations, effective decision-making, and the achievement of organisational goals. Shareholders, directors, officers, and managers all play critical roles in guiding the company towards profitability and long-term sustainability. Choosing the right management structure, cultivating effective leadership qualities, and strategically managing resources are key to building a strong and successful organisation.

Frequently Asked Questions