Frequently Asked Questions

Find answers to the frequently asked questions about Razorpay Payment Refunds.

1. How do I initiate a refund?🔗

You can issue partial or full refunds:

By default, the entire amount is refunded. If you issue a partial refund, ensure the partial refund option is selected and enter the desired value in INR. Watch Out!
Razorpay issues immediate refunds. Once a refund is issued, it cannot be canceled or reversed

2. Do you charge for refund?🔗

  • Refunds
    No, we do not charge for the regular refunds. However, fees and taxes charged for a captured payment are not reversed.
  • Instant Refunds
    Yes, we charge a small fee to issue instant refunds. Know more about refund fees.

3. I am unable to refund a payment. What do I do?🔗

If your current balance is less than the amount you are trying to refund, you can either initiate the refund once you receive further payments or you can add funds to your account from your Razorpay Dashboard.

4. Are there any charges for instant refunds?🔗

Yes. There is a small charge to issue instant refunds. Know more about refund fees. In the event where you opt for Instant Refund, the MDR fees and associated costs charged on the original transaction shall not be refunded.

5. Does Razorpay support Instant Refunds for International Payments?🔗

Yes, instant refunds are possible for payments involving international currencies. Know more about the list of supported currencies.

6. What are the payment methods supported for instant refunds?🔗

You can issue instant refunds on payments accepted using netbanking, UPI and Credit cards .