MOTO Batch Card Payments
Create MOTO card payments in batches from the Razorpay Dashboard.
You can use the MOTO (Mail-Order-Telephone-Order) payment method to charge a customer's credit card without CVV or 2-factor authentication.
- This is an on-demand feature. Please raise a request with our
- Watch this video to know how to raise a feature enablement request on the Razorpay Dashboard.
You must be PCI-compliant to accept and process customers' card details using the MOTO payment method. The compliance certificate should be updated as per the yearly renewal cycle.
Following are the steps to create MOTO card payments in batch:
- Log in to the Dashboard.
- Navigate to Transactions → Batch Payments and click Download Sample File.
In the downloaded file, fill the necessary details while ensuring that the header row is not modified.
A sample data row is shown below:
To fetch the token id, go to Reports on your Razorpay Dashboard and download the Custom Token Report.
To upload a batch payment file:
On the Razorpay Dashboard, navigate to Transactions → Batch Payments.
Upload the filled-in template by clicking the Click here to upload button. Currently, CSV, XLS and XLSX file formats are supported.
If the batch file is successfully uploaded with appropriate headers and attributes, you will be able to preview the first three rows of the uploaded document. After verifying the accuracy of the data, click Process Payments to confirm the upload.
After the file is processed, you can download a batch file report. The report includes the final state of each payment request. Click Download for the relevant Batch Id.
The uploaded file can be in the following states:
Created: This is the initial state of the file when it is uploaded. It indicates that the upload is successful, and will be picked up for processing.
Processed: This is the final state of the file. Payments in a file in this state can either be successfully authorised or have errors during authorisation. There is a chance that a few of the payments did not get authorised due to issues such as invalid cards or an invalid expiry date. Download the file to check the status of the payments.
The output file is the same as the uploaded file with additional columns added, which are as follows:
You can use the MOTO feature for all Visa and Mastercard credit cards.
All payments are authorised without card CVV data and 2-factor authentication.
You can upload a maximum of 500 rows in a single batch file.
Typically, all the payments are processed within 60 minutes after the batch file is uploaded successfully.
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