Track Payments
Track payments made by customers using the Razorpay Payments Mobile App. Analyse payment trends on the Razorpay Dashboard and check the payment states.
You can use the Razorpay Payments Mobile app to track payments made by your customers and analyse payment trends over different time periods.
Watch this video to know how to track and view payment details using Razorpay Payment Mobile app.
Follow these steps to track payments:
- Log in with your Razorpay Dashboard credentials.
- Navigate to Transactions → Payments.
- A list of payments appears. You can also filter the payments by:
- Date
- Status
- Date
- Tap on a payment to view details such as:
- Payment state, ID, creation date, payment method, notes and fees breakup.
- Refund initiated for a specific payment, if any.
- You can also choose to initiate refunds from this screen.
Follow these steps to analyse payment trends:
- Log in with your Razorpay Dashboard credentials.
- In the graph, tap the zoom arrow icon to open the Payment Insights screen.
- You can choose to view payments for a specific month, week or a preferred time period.
- Tap on the graph to view a list of payments for the specified time period.
Tap the collapse icon to return to the home screen.
The table below lists the various payment states and provides a brief description about each.
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