RTO Overview
Check the various RTO-related widgets available using Razorpay Magic Checkout on the RTO Analytics Dashboard.
The Overview tab on the RTO Analytics Dashboard provides an in-depth view to understand the RTO rate for prepaid and COD orders made on Magic Checkout over a period of time.
Following widgets are available in the Overview tab of the
. Check which widgets are applicable when you opt for either:- COD Intelligence.
- Manual review of COD Orders.
| Widget | COD Intelligence | Manual review of COD Orders |
|---|---|---|
| ✓ | ✓ | |
| ✓ | ✓ | |
| ✓ | ✓ | |
| x | ✓ |
Watch Out!
You can only view these widgets.
The following widget is commonly available if you opt for either COD Intelligence or Manual Review of COD Orders in the Settings section.
This chart shows the percentage of RTOs to the total number of orders. You can identify how many RTOs were COD or prepaid.
You can view the Overall RTO % or filter data for COD and prepaid RTOs. You can also compare all three by selecting View all RTO %.
Handy Tips
The default graph is for COD RTO %. This tab only considers data after Magic Checkout Integration.
You can filter data to display it on a Weekly or Monthly basis.
The following widget is commonly available when you opt for either COD Intelligence or Manual Review of COD Orders in the Settings section.
This tab shows the percentage of orders for which you have shared order data. You can share more data with us by:
- Uploading Data Manually: Click data by uploading to share the information manually. Know how to .
- Integrating with Logistics Partners: Click integrate with your delivery partner to integrate with , and and share the data automatically.
The following widget is commonly available when you opt for either COD Intelligence or Manual Review of COD Orders in the Settings section.
This graph shows the percentage of COD orders in the total number of orders received. You can use this to analyse COD trends and take measures to increase the number of prepaid orders.
You can filter data to display it on a Daily, Weekly or Monthly basis. Hover over the graph for details and the total number of orders.
The following widget is available only when you opt for Manual Review of COD Orders in the Settings section.
The COD Order Review Report provides a break-up of orders received and the actions taken on them, that is, whether you have:
- Approved the order for COD payment.
- Cancelled the order for COD payment.
- Put it on hold for review.
- Are yet to take action on the order.
You can view the data on a Daily, Weekly or Monthly basis for the last 90 days only.
Handy Tips
your manual review process or let COD Intelligence handle your COD Orders. Know more about the .Was this page helpful?