Payments

Magic Checkout

Rto Analytics

About RTO Analytics Dashboard

View in-depth information about the various RTO activities with Razorpay Magic Checkout on the Dashboard.

Magic Checkout's RTO Analytics Dashboard provides an in-depth view of the RTO-related activities on the orders received.

It offers insight into how Magic Intelligence protects the business from risky orders by showing the number of unsafe orders and why they are marked risky via:

On the Magic Checkout page, if the COD Intelligence detects a risky order, the Cash on Delivery (COD) payment option is disabled for the customer. This reduces the risk of RTO orders and reduces cost.
RTO Analytics Dashboard overview

Features

  • The Dashboard widgets visualise data and provide insight into the order details.
  • Widgets can be modified and customised by duration, such as days and weeks.
  • Make smarter business decisions with timely, automated and accurate data.

Get Started

Follow the steps given below to view insights about the various activities:

  1. Log in to the

    Razorpay Dashboard

    .
  2. Navigate to PAYMENT PRODUCTS → Magic Checkout → RTO Analytics.
    RTO analytics on Razorpay Dashboard
  3. In the Settings page, go to the RTO Settings tab.
  4. You can enable either COD Intelligence or Manual Review of COD Orders option based on your requirement.

You can now view the RTO Analytics tab on the Dashboard. It has three views;

Overview

,

Risk Report

and

RTO Insights

.

Logistics Partners

We recommend integrating with logistics partners like

Shiprocket

,

Delhivery

and

iThink Logistics

to reflect the data on the widget. You can also upload the data in bulk via bulk upload.

Watch Out!

  • The widgets provided on the RTO Analytics Dashboard are different for each option.
  • You can only view these widgets.

Related information

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