Payment Configuration

Select the payment methods and instruments you want to display, rearrange them to customise your checkout and create custom payment blocks for different customers.


Choose the payment methods and instruments you want to display at checkout, arrange them in your preferred order and tailor the checkout experience to match your business needs. Create custom payment blocks for specific customer segments, ensuring they see the most relevant options. This enhances the user experience, improves discoverability and boosts conversion rates.

Watch Out!

You can hide, show, create custom blocks and rearrange payment methods and instruments as required, but you cannot enable or disable them from this setting. Know more about how to

.

Handy Tips

  • You can switch between mobile and desktop views to preview changes.
  • To view Razorpay's default payment configuration, navigate to Accounts & SettingsPayment Configuration under Checkout settings section. Click View aganist the Standard Payment Options section. This setting is read-only and cannot be edited.
    Navigate to payment config and view the standard payment options

Follow these steps to configure your payment options:

  1. Log in to the Dashboard.
  2. Navigate to Accounts & SettingsPayment Configuration under Checkout settings section. Following are the types of configurations:

    Basic Configuration

    You can customise the payment options to display only the methods you want your customers to see, instead of Razorpay's default configuration.

    1. Click Create a custom payment configuration**.
    2. Enter the Configuration name and click Save.
      Create custom config on Dashboard
    3. By default, all payment methods available on your account are enabled. You can show or hide payment methods as needed. Additionally, you can rearrange them in your preferred order by dragging and dropping, based on customer preferences, success rates, or usage frequency.
      Hide/Show and Rearrange Payment Methods
    4. Click Save all changes.

    Advanced Configuration

    Create custom blocks to highlight specific payment methods or instruments above other options. You can create multiple custom blocks as required.

    1. Click the plus icon next to Create a custom payment block

    2. Enter a block name. For example, Preferred Methods. This appears at checkout as a separate section above the default standard payment options.

    3. Click + Add a single payment instrument to highlight a specific instrument.

    4. Select a payment method from the drop-down and choose a payment instrument.

    5. Click Save.

      Create Custom Blocks
    6. You can futher customise the following payment methods. Select a payment method:

      Show/hide UPI QR Code, UPI Apps and UPI ID/Number.

      Configure UPI payment option
    7. Click Save all changes. If you have multiple custom blocks, drag and drop them to rearrange them in your preferred order.

      Rearrange multiple custom blocks

      Watch Out!

      To delete a block, navigate to your saved payment configurations. Identify the block, scroll to the bottom and click Delete blockDeleteSave all changes.

Handy Tips

  • If needed, you can save a configuration as the default, which displays the payment methods to your customers based on this setup. Identify the configuration you want to set as default and click on the options icon → Save as Default. Click Save all changes. Once saved, this configuration will be displayed to your customers at checkout.

    Save configuration as default
  • Share the Configuration ID with your developer to integrate this setup. You can also define conditions for displaying this configuration to a particular set of customers by using the Configuration ID.

By default, the checkout displays payment options in the following order:

Payment options order on checkout
  • Recommended Methods: These are automatically determined based on the customer's phone number, prioritising their most frequently used or preferred payment methods. This order cannot be modified or disabled.
  • Custom Blocks: Payment methods/instruments configured within a custom block, if any.
  • All Payment Methods: The remaining payment methods displayed based on your configuration.

Was this page helpful?


dashboard
payment configuration
hide
rearrange
show