Charge Customers During Registration - Use Cases and Payment Methods

Register a customer's mandate and debit the first recurring payment as part of the same transaction using Emandate.


If you are using the existing emandate flow, you can only charge the customer after they complete the authorisation transaction and the token is confirmed. This means, you need to wait a few days before you can charge the customer. If the mandate registration fails, you have to start the process again, causing further delays. This may lead to a delay in onboarding the customer impacting your business.

You can use this feature where you can charge any amount to your customer as part of the authorisation transaction. The customer is charged an amount immediately while initiating the mandate registration in the background. This helps you to onboard the customer immediately without waiting for the mandate to be registered.

Feature Request

  • This is an on-demand feature. Please raise a request with our to get this feature activated on your Razorpay account.
  • Watch this video to know how to raise a feature enablement request on the Razorpay Dashboard.
Feature Request GIF

Following are a couple of use cases where you can use this feature:

When a customer starts a new Systematic Investment Plan (SIP), the investment needs to be made immediately. The customer needs to be charged as part of the mandate registered process. It is not possible to wait for a few days while the mandate is registered before charging the customer.

If you are an insurance provider, you need to charge the customer the first premium immediately when selling them the policy.

You can create an authorisation transaction:

To create an authorisation transaction using the Razorpay Standard Checkout, you need to:

  1. .
  2. .
  3. .

Razorpay links recurring tokens to customers via a unique identifier. You can generate this identifier using the Customer API.

You can create

with basic information such as email and contact and use them for various Razorpay offerings. The following endpoint creates a customer.

POST
/customers

name

mandatory

string The name of the customer. For example, Gaurav Kumar.

email

mandatory

string The email ID of the customer. For example, gaurav.kumar@example.com.

contact

mandatory

string The phone number of the customer. For example, 9876543210.

fail_existing

optional

boolean The request throws an exception by default if a customer with the exact details already exists. You can pass an additional parameter fail_existing to get the existing customer's details in the response. Possible values:

  • 0: Retrieve details of the existing customer.
  • 1 (default): Throws an exception error.

notes

optional

object Key-value pair that can be used to store additional information about the entity. Maximum 15 key-value pairs, 256 characters (maximum) each. For example, "note_key": "Beam me up Scotty”.

The Orders API allows you to create a unique Razorpay order_id, for example, order_1Aa00000000001, that would be tied to a payment. This order_id has a 1:1 mapping with the order created for the authorization payment at your end. To learn more about Razorpay Orders, refer our detailed

.

Use the below endpoint to create an order.

POST
/orders

You can create a payment against the order_id generated in the response.

amount

mandatory

integer Amount in currency subunits. Pass 100 for ₹1.

currency

mandatory

string The 3-letter ISO currency code for the payment. Currently, we only support INR.

method

mandatory

string The authorisation method. In this case the value will be emandate.

payment_capture

mandatory

boolean Indicates if auto-capture is enabled for the order. In this case, the value should be 1.

customer_id

mandatory

string The unique identifier of the customer, who is to be charged. For example, cust_D0cs04OIpPPU1F.

receipt

optional

string A user-entered unique identifier for the order. For example, rcptid #1. This parameter should be mapped to the order_id sent by Razorpay.

notes

optional

object. Key-value pair that can be used to store additional information about the entity. Maximum 15 key-value pairs, 256 characters (maximum) each. For example, "note_key": "Beam me up Scotty”.

token

Details related to the authorization such as max amount and bank account information.

auth_type

optional

string Here, it has to be netbanking.

max_amount

optional

integer The maximum amount, in paise, that a customer can be charged in one transaction. The value can range from 500 - 100000000. Default is 9999900 (₹99,999).

expire_at

optional

integer The timestamp, in Unix format, till when you can use the token (authorisation on the payment method) to charge the customer subsequent payments. Default is 10 years for emandate. The value can range from the current date to 31-12-2099 (4101580799).

bank_account

Customer bank account details.

account_number

optional

string Customer's bank account number.

ifsc_code

optional

string Customer's bank IFSC. For example UTIB0000001.

beneficiary_name

optional

string Customer's name. For example, Gaurav Kumar.

account_type

optional

string Customer's bank account type. Possible values:

  • savings (default)
  • current

notes

optional

object. Key-value pair that can be used to store additional information about the entity. Maximum 15 key-value pairs, 256 characters (maximum) each. For example, "note_key": "Beam me up Scotty”.

Create a payment checkout form for customers to make Authorisation Transaction and register their mandate. You can use the Handler Function or Callback URL.

Handler FunctionCallback URL
When you use the handler function, the response object of the successful payment ( razorpay_payment_id , razorpay_order_id and razorpay_signature ) is submitted to the Checkout Form. You need to collect these and send them to your server.When you use a Callback URL, the response object of the successful payment ( razorpay_payment_id , razorpay_order_id and razorpay_signature ) is submitted to the Callback URL.

Watch Out!

The Callback URL is not supported for Recurring Payments created using the registration link.

You should send the following additional parameters along with the existing checkout options as a part of the authorisation transaction.

customer_id

mandatory

string Unique identifier of the customer created in the

.

order_id

mandatory

string Unique identifier of the order created in the

. recurring mandatory : integer. In this case, the value has to be 1.

Registration Link is an alternate way of creating an authorization transaction. You can create a registration link using the

or

Handy Tips

You do not have to create a customer if you choose the registration link method for creating an authorization transaction.

  • When you create a registration link, an is automatically issued to the customer. They can use this invoice to make the authorization payment.

Handy Tips

You can

against a registration link.

Use the below endpoint to create a registration link.

POST
/subscription_registration/auth_links

customer

Details of the customer to whom the registration link will be sent.

name

mandatory

string. Customer's name.

email

mandatory

string. Customer's email address.

contact

mandatory

string. Customer's phone number.

type

mandatory

string. In this case, the value is link.

currency

mandatory

string. The 3-letter ISO currency code for the payment. Currently, only INR is supported.

amount

mandatory

integer. The payment amount in the smallest currency sub-unit.

description

mandatory

string. A description that appears on the hosted page. For example, 12:30 p.m. Thali meals (Gaurav Kumar).

subscription_registration

Details of the authorisation payment.

method

mandatory

string The authorisation method. In this case, it will be emandate.

auth_type

optional

string Here, it has to be netbanking.

max_amount

optional

integer The maximum amount, in paise, that a customer can be charged in one transaction. The value can range from 500 - 9999900. Default is 9999900 (₹99,999).

expire_at

optional

integer The timestamp, in Unix, till when you can use the token (authorization on the payment method) to charge the customer subsequent payments. Default is 10 years for emandate. The value can range from the current date to 31-12-2099 (4101580799).

bank_account

The customer's bank account details.

beneficiary_name

optional

string The account holder's name. For example Gaurav Kumar.

account_number

optional

integer Customer's bank account number. For example 11214311215411.

account_type

optional

string Customer's bank account type. Possible values:

  • savings (default)
  • current

ifsc_code

optional

string Customer's bank IFSC. For example HDFC0000001.

sms_notify

optional

boolean Indicates if SMS notifications are to be sent by Razorpay. Can have the following values:

  • 0 - Notifications are not sent by Razorpay.
  • 1 - Notifications are sent by Razorpay(default value).

email_notify

optional

boolean Indicates if email notifications are to be sent by Razorpay. Can have the following values:

  • 0 - Notifications are not sent by Razorpay.
  • 1 - Notifications are sent by Razorpay (default value).

expire_by

optional

integer The timestamp, in Unix, till when the registration link should be available to the customer to make the authorization transaction.

receipt

optional

string A unique identifier entered by you for the order. For example, Receipt No. 1. This parameter should be mapped to the order_id sent by Razorpay.

notes

optional

object This is a key-value pair that can be used to store additional information about the entity. Maximum 15 key-value pairs, 256 characters (maximum) each. For example, "note_key": "Beam me up Scotty”.

The following endpoint sends/resends notifications with the short URL to the customer:

POST
/invoices/:id/notify_by/:medium

id

mandatory

string The unique identifier of the invoice linked to the registration link for which you want to send the notification. For example, inv_1Aa00000000001.

medium

mandatory

string Determines through which medium you want to resend the notification. Possible values:

  • sms
  • email

The following endpoint cancels a registration link.

POST
/invoices/:id/cancel

Handy Tips

You can only cancel registration link in the issued state.

id

mandatory

string The unique identifier for the invoice linked to the registration link that you want to cancel. For example, inv_1Aa00000000001.

Once you capture a payment, Razorpay Checkout returns a razorpay_payment_id. You can use this ID to fetch the token_id, which is used to create and charge subsequent payments.

You can retrieve thetoken_id in the following ways:

The following endpoint retrieves the token_id using a payment_id.

GET
/payments/:id

Handy Tips

You can also retrieve the token_id via the

webhook.

id

mandatory

string The unique identifier of the payment to be retrieved. For example, pay_1Aa00000000002.

A customer can have multiple tokens and these tokens can be used to create subsequent payments for multiple products or services. The following endpoint retrieves all tokens linked to a customer.

GET
/customers/:id/tokens

id

mandatory

string The unique identifier of the customer for whom tokens are to be retrieved. For example, cust_1Aa00000000002.

The following endpoint deletes a token.

DELETE
/customers/:customer_id/tokens/:token_id

customer_id

mandatory

string The unique identifier of the customer with whom the token is linked. For example, cust_1Aa00000000002.

token_id

mandatory

string The unique identifier of the token that is to be deleted. For example, token_1Aa00000000001.

Following are the two steps to create and charge your customer a subsequent payment:

You should perform the following steps to create and charge your customer subsequent payments:

You have to create a new order every time you want to charge your customers. This order is different from the one created during the authorisation transaction.

The following endpoint creates an order.

POST
/orders

amount

mandatory

integer Amount in currency subunits. For cards, the minimum value is 100 (₹1.00).

currency

mandatory

string The 3-letter ISO currency code for the payment. Currently, we only support INR.

receipt

optional

string A user-entered unique identifier for the order. For example, Receipt No. 1. You should map this parameter to the order_id sent by Razorpay.

notes

optional

object Key-value pair you can use to store additional information about the entity. Maximum of 15 key-value pairs, 256 characters each. For example, "note_key": "Beam me up Scotty”.

payment_capture

mandatory

boolean Determines whether tha payment status should be changed to captured automatically or not. Possible values:

  • true: Payments are captured automatically.
  • false: Payments are not captured automatically. You can manually capture payments using the .

Once you have generated an order_id, use it with the token_id to create a payment and charge the customer. The following endpoint creates a payment to charge the customer.

POST
/payments/create/recurring

email

mandatory

string The customer's email address. For example, gaurav.kumar@example.com.

contact

mandatory

integer The customer's phone number. For example, 9876543210.

currency

mandatory

string 3-letter ISO currency code for the payment. Currently, only INR is allowed.

amount

mandatory

integer The amount you want to charge your customer. This should be the same as the order amount.

order_id

mandatory

string The unique identifier of the order created. For example, order_1Aa00000000002.

customer_id

mandatory

string The unique identifier of the customer you want to charge. For example, cust_1Aa00000000002.

token

mandatory

string The token_id generated when the customer successfully completes the authorisation payment. Different payment instruments for the same customer have different token_id.

recurring

mandatory

boolean Determines whether recurring payment is enabled or not.

description

optional

string A user-entered description for the payment. For example, Creating recurring payment for Gaurav Kumar.

notes

optional

object Key-value pair you can use to store additional information about the entity. Maximum of 15 key-value pairs, 256 characters each. For example, "note_key": "Beam me up Scotty”.


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