Google Play Console - Data Safety

Guidelines for filling out Razorpay SDK related data points in Google Play Data Safety form.


The Data Safety section on the Google Play store is a simple way for merchants to help people understand what user data their app collects or shares and showcase their app's key privacy and security practices. This information helps users make more informed choices when installing apps.

By July 20, 2022, all developers must declare how they collect and handle user data for the apps they publish on Google Play and provide details about how they protect this data through security practices like encryption. This includes data collected and handled through any third-party libraries or SDKs used in their apps.

Who is responsible for providing this data?🔗

Merchant is responsible for making complete and accurate declarations in their app's store listing on Google Play. Google Play reviews apps across all policy requirements; however, Google cannot determine how we use and handle the data on behalf of the developers. Only merchants possess all the information required to complete the Data Safety form.

Data Safety🔗

After you log in to Google Play Console, navigate to App ContentData Safety and provide the relevant answers. These questions are categorised into three sub-sections as follows:

  1. Data Collection and Security
  2. Data Types
  3. Data Usage and Handling

Data Collection and Security🔗

This section contains questions about data collection, security and handling practices.

Question

Developer Response

Does your app collect or share any of the required user data types?

  • Yes: Answer Yes if you collect or share any data types.

  • No: Answer No if your app does not collect or share any user data types.

Is all of the user data collected by your app encrypted in transit?

  • Yes: Answer Yes if you encrypt all the data sent to your servers and other third parties. Razorpay SDK encrypts all data in transit.

  • No: Answer No if your app or a third party does not encrypt the collected user data.

Do you provide a way for users to request that their data is deleted?

  • Yes: Answer Yes if your app allows users to request the deletion of their data. Razorpay SDK allows users to delete data on request, provided the request meets regulatory guidelines.

  • No: Answer No if you do not provide your users with an option to delete their data.

Data Types🔗

The following table will help you with privacy declaration for data types concerning Razorpay SDKs.

Category

Data Type

Razorpay SDK Guideline

Location

Precise or Coarse location

No, Razorpay SDK does not collect approximate or precise location data.

Personal info

Name

Yes, if you have configured to transmit this data to Razorpay.

Personal info

Email Address

Yes, if you have configured to transmit this data to Razorpay.

Personal info

User IDs

Yes, if you have configured to transmit this data to Razorpay.

Personal info

Address

Yes, if you have configured to transmit this data to Razorpay.

Personal info

Phone number

Yes, if you have configured to transmit this data to Razorpay.

Personal info

Race and ethnicity

No, Razorpay does not collect this data.

Personal info

Political or religious beliefs

No, Razorpay does not collect this data.

Personal info

Sexual orientation

No, Razorpay does not collect this data.

Personal info

Other info

No, Razorpay does not collect this data.

Financial info

User payment info

Yes, Razorpay collects information about the user's financial accounts, such as credit card number.

Financial info

Purchase history

Yes, if you have configured to transmit this data to Razorpay.

Financial info

Credit score

No, Razorpay does not collect this data.

Financial info

Other financial info

No, Razorpay does not collect this data.

Health and fitness

Health info

No, Razorpay does not collect this data.

Health and fitness

Fitness info

No, Razorpay does not collect this data.

Messages

Emails

No, Razorpay does not collect this data.

Messages

SMS or MMS

No, Razorpay does not collect this data.

Messages

Other in-app messages

No, Razorpay does not collect this data.

Photos or videos

Photos

No, Razorpay does not collect this data.

Photos or videos

Videos

No, Razorpay does not collect this data.

Audio files

Voice or sound recordings

No, Razorpay does not collect this data.

Audio files

Music files

No, Razorpay does not collect this data.

Audio files

Other audio files

No, Razorpay does not collect this data.

Files and docs

Files and docs

No, Razorpay does not collect this data.

Calendar

Calendar events

No, Razorpay does not collect this data.

Contacts

Contacts

No, Razorpay does not collect this data.

App activity

App interactions

Yes, Razorpay SDK collects app interaction on screens rendered by SDK.

App activity

In-app search history

No, Razorpay does not collect this data.

App activity

Installed apps

Yes, only detection of installed UPI apps is done to enable UPI intent functionality.

App activity

Other user-generated content

Yes, if you have configured to transmit this data to Razorpay.

App activity

Other actions

No, Razorpay does not collect this data.

Web browsing

Web browsing history

No, Razorpay does not collect this data.

App info and performance

Crash logs

Yes, if you have configured to transmit this data to Razorpay.

App info and performance

Diagnostics

Yes, if you have configured to transmit this data to Razorpay.

App info and performance

Other app performance data

Yes, if you have configured to transmit this data to Razorpay.

Device or other IDs

Device or other IDs

Yes, if you have configured to transmit this data to Razorpay.

Data Usage and Handling🔗

Purpose of collecting information🔗

Data collected by Razorpay SDK will be used only for the purpose of enabling the user to use the services provided by us, to help promote a safe service, calibrate consumer interest in our products and services, inform you about online offers and updates, troubleshoot problems, customise the user experience, detect and protect us against error, fraud and other criminal activity, collect money, enforce our terms and conditions, and as otherwise described to you or the user at the time of collection of such information.

Purpose of sharing information🔗

We do not share user's Personal Information with any third party apart from financial institutions such as banks, RBI, or other regulatory agencies (as may be required) and to provide users with services that we offer through Razorpay, conduct quality assurance testing, facilitate the creation of accounts, provide technical and customer support, or provide specific services, such as synchronisation of your contacts with other software applications, following your instructions. These third parties are not required to use the user's Personal Information other than to provide the services requested by the user.

We may share users' Personal Information with our parent company, subsidiaries, joint ventures, or other companies under a common control (collectively, the "AFFILIATES") that we may have now or in the future, in which case we will require them to honour our Privacy Policy. If another company acquires our company or our assets, that company will possess your Personal Information, and will assume the rights and obligations with respect to that information as described in the Privacy Policy. We may disclose your Personal Information to third parties in a good faith belief that such disclosure is reasonably necessary to (a) take action regarding suspected illegal activities; (b) enforce or apply our terms and conditions and Privacy Policy; (c) comply with legal processes, such as a search warrant, subpoena, statute, or court order; or (d) protect our rights, reputation, and property, or that of our Users, Affiliates, or the public. Please note that we are not required to question or contest the validity of any search warrant, subpoena, or other similar governmental requests we receive.

We may disclose information in the aggregate to third parties relating to user behavior in connection with the actual or prospective business relationship with those third parties, such as advertisers and content distributors. For example, we may disclose the number of users that have been exposed to, or clicked on, advertising banners.

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