Frequently Asked Questions (FAQs)

Find answers to frequently asked questions about Razorpay Partners.

1. Who can become a Partner?

Razorpay Partnership Program is for anyone who can offer or advocate online payments, including SaaS or ERP companies, developers, designers, agencies, incubators, evangelists, investors or freelancers.

2. What is Razorpay Partnership program?

Razorpay Partnership program is a medium where you can offer the complete suite of Razorpay services to your merchant and get rewarded.

3. Who can become a Razorpay Service Partner?

An individual or an organization who can refer merchants to use the Razorpay suite of services can become a Razorpay Service Partner.

4. How do I become a Razorpay Service Partner and refer a Client?

Visit our website and complete the

. Once the signup is complete, you will get access to adding merchants from the Partner Dashboard. Know more about .

5. I have a merchant account with Razorpay. Can I use the same account to refer my clients?

Yes. As a Razorpay customer, you will manage your transactions. Once approved as a Razorpay partner, you can keep track of the clients you onboarded using this account.

6. I have not registered my company yet. Can I sign up as a Razorpay Service Partner?

Yes. This program is offered to both individuals and organisations who want to be part of the Partner platform.

7. What changes will I face, when I move to Partner Program?

In terms of integrations, nothing changes by default.

On the Dashboard, however, the Partners section is displayed. The Partner Dashboard allows you to see the list of all your sub-account and add new accounts as well from the Affiliated accounts tab.

Please note that we will be discontinuing the referral view in the Account & Settings tab.

8. How to track the status of my referrals?

You can check the status of your referrals under the Affiliate Accounts tab on your Partner Dashboard.

9. What will be the payout cycle of the commission amount?

If you are a Service Partner, you need to add a minimum of 3 sub-merchants. After 3 sub-merchants are added, the commission payout is made. In the meanwhile, the commission is calculated in the backend for the first and second merchant. After you are eligible for the payout, you can download the commission payout amount, raise an invoice and share it with the

. After Razorpay receives and verifies the invoices, the payout is made in 30 days.

10. How should we go ahead with the new integrations change?

The API docs for the integrations are linked


11. What documents will be required to register as a Razorpay Service Partner?

No physical documents are needed for registering as a Partner. However, for commission payouts, we need your company’s (or your own) name, PAN details, address, bank a/c details, scanned copy of the canceled cheque, and the details of an authorized signatory or SPOC (name, email, PAN, and address).

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