Q: 6. How do I block payouts to a Contact?

You can mark a Contact as ' Inactive ' to block any payout requests to a Contact.

Question 1

1. What is a Contact in RazorpayX?

Accepted Answer

A Contact is an entity to whom payouts can be made through supported modes such as UPI/IMPS/NEFT/RTGS.

Question 2

2. How do I create a Contact?

Accepted Answer

You can create Contacts on RazorpayX by providing the Contact name, email id, mobile, and so on. Contacts can be created via:

Know how to

create a Contact

.

Question 3

3. Can I classify a Contact?

Accepted Answer

Yes, you can classify a Contact and assign a type or a category to that Contact. For example, Contact types can be Vendor, Employee or other custom types as applicable to your business.

Know more about

Contact types

.

Question 4

Accepted Answer

When you create a Contact, it is in the Active status by default.

However, for business needs, you can

mark a Contact as 'Inactive'

. If marked 'Inactive', you cannot

create Payout

to that Contact.

If you want to resume payouts to a Contact, mark them as 'Active' again.

Question 5

5. What modifications can I make to a Contact once created?

Accepted Answer

Once created, you can modify any property of the Contact. In fact, you can also mark a Contact as 'Inactive' or 'Active'. Know more about

Contact actions

.

Question 6

6. How do I block payouts to a Contact?

Accepted Answer

You can

mark a Contact as 'Inactive'

to block any payout requests to a Contact.

Question 7

7. How do I resume payouts to a blocked Contact?

Accepted Answer

Mark the Contact as ‘Active’ to resume payouts to the Contact.

Question 8

8. Can I automatically import my Linked Accounts and Customers from the Razorpay Payments Dashboard to RazorpayX Dashboard?

Accepted Answer

No. You cannot automatically import Customers and Linked Accounts from Razorpay Payments Dashboard to RazorpayX Dashboard.

Frequently Asked Questions (FAQs)