If there is no response from the bank about a payment that a customer has made, the Razorpay Dashboard displays this transaction's status as
Created. If there is no response, even after 10 minutes, the transaction is marked as
Failed due to timeout. After that, Razorpay polls the bank at various intervals for 5 days, from the payment creation day. During this time, if our system receives the payment status from the bank as Successful, the payment is marked as
Authorized. The payments authorised in this manner are considered as late authorised.
On average, less than 0.5% of the total number of payments get late authorised. In cases where funds get debited from the customer's bank account and are not
Not all payments that appear as failed are considered as late authorised. Late authorisation is a special case of handling technical or manual interruptions that prevent Razorpay from receiving payment status from the bank and proceed with the payment flow.