Frequently Asked Questions (FAQs)

Find answers to frequently asked questions about EMI as a payment method supported at Razorpay Checkout.


1. If a customer chooses EMI as the payment method, do I get the full amount upfront?

Yes, you receive the full amount at once and the provider/bank converts it into EMI for the customer.

2. What happens when the customer fails to pay the EMI?

The loss is borne by the provider/bank. You would have already gotten the full amount.

1. How do banks perform the EMI eligibility check during the transaction flow?

Eligibility is checked using the card number and registered phone number. Therefore, customers should always use the phone number registered with the bank while making a payment.

2. What is the minimum balance required in the customer's account to avail Debit Card EMI?

None. Customers need not have any minimum balance in their accounts while placing the order. However, they need to ensure that their accounts have sufficient funds to pay the EMI due every month.

3. How will the customers know that they are eligible for Debit Card EMI?

Customers can check their eligibility by sending the SMS

DCEMI last 4 digits of Debit Card number to 56767, from their registered mobile number.

4. What is the criteria to avail Debit Card EMI?

To avail

, your customers should pass the eligibility criteria set by their banks.

5. Can you provide a list of the EMI plans and interest rates of different banks that support Debit card EMI?

The interest rates applied by each bank for Debit Card EMIs is provided below.

  • The minimum transaction amount for which EMIs can be availed on debit cards can vary for each bank.
  • The maximum transaction amount depends upon the available pre-approved limit for the customer.

For HDFC Bank (HDFC):

6. Can the customers change the EMI plan after placing the order?

No, EMI plans cannot be changed after an order is placed.

7. Do customers need to pay any down-payment to avail Debit Card EMI?

No, the customers need not pay any down-payment amount to avail the Debit Card EMI option.

8. Is there a possibility to foreclose EMIs availed on Debit Cards?

Yes, Debit Card EMIs can be foreclosed after clearing the first three EMIs.

9. Which are the business categories for which Debit Card EMI is not allowed?

The Debit Card EMI payment method is not allowed for certain business categories. Check the relevant Category section below for the list of sub-categories and support status. Debit Card EMI is not allowed for categories with N as the status.

Watch Out!

Due to our partner bank restrictions, the Debit Card EMI payment methods may not be available to all the Merchant Categories and Subcategories.

Financial Services

Education

Healthcare

Utilities

Government

Logistics

Tours and Travel

Transport

Ecommerce

Food and Beverages

IT and Software

Gaming

Media and Entertainment

Services

Housing and Real Estate

Not-for-Profit

Social

1. What are the standard credit card interest rates charged by the banks for EMI?

The interest rates charged by various banks for each of the tenures are provided for your reference. The minimum transaction amount for which EMIs are applicable can vary for each bank. The maximum amount is dependent on the card limit set by the issuing bank.

American Express (AMEX):

Bank of Baroda (BARB):

Citibank (CITI):

Federal Bank (FDRL):

HDFC Bank (HDFC):

HSBC Bank (HSBC):

ICICI Bank (ICIC):

IDFB Bank (IDFB):

IndusInd Bank (INDB):

Kotak Mahindra Bank (KKBK):

RBL Bank (RATN):

State Bank of India (SBIN):

Standard Chartered (SCBL):

Axis Bank (UTIB):

Yes Bank (YESB):

2. What are the interest rates charged by other credit cards for EMI?

The interest rates charged by other cards for EMI is given below.

OneCard:


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