Who is a Sub-merchant

Sub-merchants are the merchants who get onboarded on the Razorpay platform by a Partner. For example, Acme wants to provide an order management solution for its client company "Gekko". In this scenario, "Gekko" is Acme's sub-merchant.

Once onboarded, sub-merchant accounts (affiliate accounts) must be activated to start collecting or disbursing payments.

Add Sub-Merchants

You can add your affiliate partners/sub-merchants directly using the Razorpay Dashboard. You can also encourage businesses to sign up for Razorpay products by sharing referral links on social media and instant messengers. There are 2 ways to refer sub-merchants:

• Using email ID

  .

• Using a referral link

  .

Add Sub-merchants Using Email id

You can invite and add sub-merchants using their email id to sign up and register on Razorpay. You can send an invite link to an individual account or multiple accounts.

Add One Sub-merchant

To add a new sub-merchant using email ID:

1. Log in to the

   Razorpay Dashboard

   .
2. Click Partner to open the Partner section.
   
3. In the Partner section, click + Add New Account.
   
4. Select either of the following options:
   1. If you want to refer merchants for Razorpay Payment Products, select Razorpay Payments from the option and click Next.
   2. If you want to refer merchants for Current Account, select RazorpayX from the option and click Next as shown here:
      
5. Add the following information and click Send Invite:
   1. Account Name: Enter the name of the business you want to add as a sub-merchant.
   2. Email Address: Enter the email address of the business to which the sign-up link must be sent.
      
   3. Phone Number (optional): Enter the phone number of the business to which the sign-up link must be sent.

Once you click Send Invite, your affiliate partners will receive a Create a Password link via email/SMS to reset the password. The newly added Payments sub-merchants will appear on your list on the Partner Dashboard with a default Activation Status as Not Submitted.

A RazorpayX affiliate will be displayed with a default CA status as Application not initiated.

In the case of payment affiliates, you can use the Switch option to access the sub-merchant's account. Once you migrate to the sub merchant’s Razorpay Dashboard, you can perform all the actions that the sub-merchant can perform.

Sub-merchants referred for Payments can be seen under Payments Affiliate Accounts, and sub-merchants referred for Current Account can be seen under RazorpayX Affiliate Accounts as shown below:

To get started, the sub-merchants referred for Payment products, must proceed to complete the

And, sub-merchants referred for RazorpayX Current Account, must log in to their

Add Multiple Sub-merchants

You can send invites to multiple users using the Add Multiple Accounts option. You upload an XLSX or CSV file with the Dashboard's required data. You can send a single sign up invitation link to multiple affiliate accounts in bulk. This enables your sub-merchants to sign up and register on Razorpay.

Multiple Account Creation Template

The account creation template contains the following headers.

To add multiple accounts using Multiple Account Creation Template:

1. Log in to the

   Razorpay Dashboard

   with your credentials.
2. Click Partner on the sidebar menu.
3. Navigate to Affiliate Accounts and click + Add New Accounts.
4. For partners accounts on which X referrals have been activated, in the Add New Accounts modal, select Razorpay payments or RazorpayX depending on which types of products you want to refer sub-merchant to.
5. Shift to the Add Multiple Accounts tab.
6. Click the Click to Upload button. In the pop-up window that appears, drag-drop the file over the highlighted area or select your file from your system. To view and understand the file format requirements, download the sample template.
   
7. The file is validated for any associated errors and uploaded to the Razorpay server. Click Invite contacts to send invites to affiliate accounts via email.

Once the file is successfully processed, you will receive the account creation status via email. The email attachment will include both success and/or failure details for each account, including the error code and exact reason for the failure.

The newly added Payments sub-merchants will appear on your list on the Partner Dashboard with a default Activation Status as Not Submitted. RazorpayX Affiliates will appear with a default CA status as Application not initiated.

To get started, the sub-merchants referred for Payment products, must proceed to complete the

And, sub-merchants referred for RazorpayX Current Account, must log in to their

Add Sub-merchants Using a Referral Link

You can share the referral link with potential sub-merchants via social media or instant messengers. You can also copy the referral link and send it via email.

To add sub-merchants using a referral link:

1. Log in to the

   Razorpay Dashboard

   with your credentials.
2. In the Partner section, click Share Referral Link.
3. For partner accounts on which X referrals have been activated, in the Add New Accounts modal, select Razorpay Payments or RazorpayX depending on the products you want to refer sub-merchant to.
4. A pop-up page appears where you can share the link using:
   1. Copy button: This copies the referral link. You can copy-paste this link and send it via email or instant messaging apps such as WhatsApp.
   2. Facebook: Click the Facebook icon to share the referral link as a post on your Facebook account.
   3. Twitter: Click the Twitter icon to send a tweet with the referral link.
   

Businesses can click on this referral link and sign up as an affiliate account. As a reseller partner, you will get 0.1% commission for every transaction done by the affiliate accounts who sign up using this link.

Sub-merchant Account Activation States

The following sections shows the sub-merchant's account activation statuses. You can track the account activation status of the sub-merchant on your Razorpay Dashboard under the Affiliate Accounts tab.

For Payment Products

For Current Account

Related Information

• Partners

• About Resellers

• Partner Commissions