Best Practices

Follow these Best practices while doing TPV integration.


Given below are some of the best practices to be followed for a smooth TPV integration and payment experience:

Orders help in binding multiple payment attempts against a single order. This helps to prevent multiple payments. Integrate with Orders API on your server-side and pass the order_id to Checkout.

Implement Webhooks or the query API to avoid any cases of callback failure (drop-offs can be due to connectivity or network failure) and to verify the payment details using an S2S call. Following are some of the Webhook events that you should enable:

  • payment.captured
  • payment.failed
  • order.paid

Know more about

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Implement callback_url if your customer's make online payments on browsers such as Instagram, Facebook Messenger, Opera, UC browsers and so on. These browsers do not support i-frame.

Follow these best practices if you accept UPI collect payments from customers:

  1. Validate the VPA before initiating the payment request. Know more about .
  2. Add a custom UPI Collect expiry based on the business requirement to provide enough time for the customer to complete the payment.
  3. Use the feature provided by Razorpay to provide a better customer experience and avoid payment failures.

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