Refund Payments

You can refund the payment made by a customer. This refund can be in full or parts.

To initiate a refund from your Customer Identifier:

1. In the Payments tab, click the Payment Id.
2. In the right pane that appears, click the Issue Refund button.
   
3. A dialog box appears where the refund amount can be entered.
   • Full Refund - Enter Comments, if any, and click the Issue Full Refund button.
     
   • Partial Refund - Enter the amount you want to refund. Enter Comments, if any, and click the Issue Partial Refund button.
     
4. A confirmation dialog box appears. Click Yes, Refund to complete the process.