Account Migration - Axis Bank

1. Account Migration - Change in IFSC Code for Existing Customer Identifiers

Your existing Smart Collect Customer Identifiers will undergo a transition to our new banking partner, Axis Bank. Though the account number associated with these customer identifiers remains unchanged, the previous IFSC code will be replaced with a new one. You must communicate this change to your customers, directing them to use the updated IFSC code for subsequent payments.

The migration process will encompass all current Customer Identifiers. Post-migration, the new IFSC code will be displayed on the Dashboard and provided through the API alongside a reference to the original IFSC code.

2. New Customer Identifier Creation With Axis Bank

Going forward, all new Customer Identifiers for unregulated merchants will be created with Axis Bank as the banking partner. All new Customer Identifiers created with Axis Bank will have no dormancy and will remain active until you close them.

Impact Overview

1. All active Customer Identifiers will be migrated from RBL Bank to Axis Bank within 2 days from the date of confirmation from your side.
   1. The Bank Account number will stay the same.
   2. The IFSC code will be changed to UTIB000RAZP.
2. All new Customer Identifiers will be created with Axis Bank as the banking partner.
3. Inform your customers using your Customer Identifiers about the newly migrated Customer Identifier details, which retains the same bank account number but features an updated IFSC code.

API Interface

The updated API response will include two entries in the receiver's array:

1. The former RBL Bank Customer Identifier
2. The new Axis Bank Customer Identifier.

To verify the new Axis Customer Identifier, look for the IFSC Code UTIB000RAZP.

{
  "entity": "collection",
  "count": 2,
  "items": [
    {
      "id": "va_IirUUD9dDm4G4i",
      "name": "Test Account",
      "entity": "virtual_account",
      "status": "active",
      "description": "Vishnu Jangid",
      "amount_expected": null,
      "notes": {
        "project_name": "Vishnu Jangid"
      },
      "amount_paid": 0,
      "customer_id": null,
      "receivers": [
        {
          "id": "ba_IirUUYO8caNoK5",
          "entity": "bank_account",
          "ifsc": "RATN0VAAPIS",
          "bank_name": "RBL Bank",
          "name": "Test Account",
          "notes": [],
          "account_number": "2223330053041804"
        },
        {
          "id": "ba_IirUUYO8sh1602",
          "entity": "bank_account",
          "ifsc": "UTIB000RAZP",
          "bank_name": "Axis Bank",
          "name": "Test Account",
          "notes": [],
          "account_number": "2223330053041804"
        }
      ],
      "close_by": 1681615838,
      "closed_at": null,
      "created_at": 1641997300
    }
  ]
}

Dashboard Interface

After the migration, you can view the previous and updated Customer Identifier details by selecting the Customer Identifier. While the new identifier maintains the same account number, its IFSC code has been changed to UTIB000RAZP.

Frequently Asked Questions