Payments

Refunds

Faqs

Frequently Asked Questions (FAQs)

Find answers to frequently asked questions about Refunds via Razorpay.

1. How do I initiate a refund?

You can issue partial or full refund using:

By default, the entire amount is refunded. If you issue a partial refund, ensure the partial refund option is selected and enter the desired value in USD.

Watch Out!

Razorpay issues immediate refunds. Once a refund is issued, it cannot be canceled or reversed.

2. Do you charge for a refund?

No, we do not charge for the regular refunds. However, fees charged for a captured payment are not reversed.

3. I am unable to refund a payment. What do I do?

If your current balance is less than the amount you are trying to refund, you can initiate the refund once you receive further payments.

Was this page helpful?

refunds
faqs
irctc customers
irctc refunds

ON THIS PAGE