API ReferenceIntegrationsKnowledge Base

Refund - Dashboard Actions

You can perform various actions on refunds from the Razorpay Dashboard.

View Refunds🔗

After issuing a refund for a payment, you can check its status Refunds tab.

Watch this video to see how you can view details of a refund.

To view a refund:

  1. Log into the Razorpay Dashboard.
  2. Click TransactionsRefunds.
  3. Click a Refund Id to view details of the refund.

View Settlement Details of Refund🔗

Watch this video to see how you can view settlement details of a refund.

To view a detailed break-down of a settlement made to your account:

  1. Log into the Razorpay Dashboard.
  2. Click TransactionsRefunds.
  3. Click the Refund Id for which you want to view the settlement details.
  4. In the Refund Details view, you can view the settlement details.
  5. Click on the settlement_id to view a detailed breakdown.

Subscribe to Webhook Events🔗

Subscribe to Webhook events available for refunds to get notifications.

To subscribe to Webhook events:

  1. Log into the Razorpay Dashboard.
  2. Navigate to Settings > Webhooks to subscribe to any of the following events:

The table below lists the webhook events available for refunds.

Webhook Event

Description

refund.created

Triggered when a refund is created.

refund.processed

Triggered when the refund is successfully processed.

refund.failed

Triggered when we are not able to process a refund.

refund.speed_changed

Triggered when the processing speed changes from instant to normal and the requested speed was set to optimum.
This is applicable for Instant Refunds only.

Know more about Webhooks and check the sample payloads.

Reports🔗

Detailed insights can be gained using reports and real-time data on the dashboard. These reports can then be used for accounting and recon purposes. Know more about reports.

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