Customise Payment Pages

You can customise Payment Pages for customers and send them custom links with the amount, email, phone and custom fields (such as First Name and Last Name) pre-populated. This serves as a personalisation value-add for customers.

You can do this by making changes to the Payment Pages URL before sending it to customers.

You can pre-populate:

Pre-populate Input Fields

You can pre-populate the input fields on your Payment Page such as name, email and contact and send customised Payment Pages to customers.

Steps

To pre-populate input fields:

On the Razorpay Dashboard, create a Payment Page titled Registration.
Fill in the details of the event such as description, venue, time and more.
Create a price field of any type in the Payment Details Section.
Create an input field with type as Single Line to capture the customer's Full Name.
Save and Publish the Payment Page.
Copy and paste the Payment Page short URL on the browser.

When you open the Payment Page short URL on the browser, it expands to a longer format. For example:

Payment Page Title - Registrations
Short URL - https://rzp.io/l/pcsLir1
Long URL - https://pages.razorpay.com/pl_CjbpJ6gnwk6Ehy/view

Here, add suffixes to the field names and values as shown:

The long URL appears as shown:

https://pages.razorpay.com/pl_DOiqlZTGqnH9F8/view?amount=199&email=saurav.kumar@example.com&phone=8999999999&full_name=Saurav%20Kumar

This is a unique URL that can be shared with the customer named Saurav Kumar to accept payments from him. It appears as shown below:

Similarly, you can add suffixes to these field names and values and create different versions of the same Payment Page for different customers.

Payment Page appears customised for Bhairav Kumar:

Handy Tips

Ensure that you use only lower case when suffixing field names and values in the long URL. However, you can use upper case in values of custom fields such as Full Name.
Remember that the field-level validations are in place. Hence, if you enter a character in amount value, say amount=100 or amount=Rs.Hundred%20only, the field will not get populated.
If the custom field consists of two words, ensure to include an underscore as a separator of two words. For example, the two words in the Last Name field should be separated by an underscore. That is, Last_Name.

Pre-populate Amount Fields

You can pre-populate amount fields on your Payment Page. That is, in case of amount field with type:

Item with Quantity - You can pre-populate the quantity of item to be purchased by customer.
Fixed Amount - You can ensure that an optional amount field appears selected by default.
Customer Decides Amount - You can display different amounts for different customers.

Case 1 - Pre-populate Item Quantity

Let us assume you want to sell iPhone 11 pro smartphone cases for ₹399. You are creating a Payment Page titled Limited Edition iPhone 11 Phone Case to sell the product. You can ensure that when the customer opens the Payment Page, the quantity to be purchased appears pre-selected as 1. However, this will work only when the field has been marked optional.

Steps

To pre-populate item quantity:

On the Razorpay Dashboard, create a Payment Page titled Limited Edition iPhone 11 Phone Case.
Fill in the details of the product.
In the Payment Details Section, create a price field called Marble Pink Case using Item with Quantity as the amount field type.
Create any additional fields required such as Name, Address and so on.
Save and Publish the Payment Page.
Copy and paste the Payment Page short URL on the browser.

When you open the Payment Page short URL on the browser, it expands to a longer format. For example:

Payment Page Title - Limited Edition iPhone 11 Phone Case
Short URL - https://rzp.io/l/nfR16LE
Long URL - https://pages.razorpay.com/pl_EZvXqNgFYRNZtS/view

Here, add suffixes to the field names and values as shown:

The Long URL now appears as shown:

https://pages.razorpay.com/pl_EZvXqNgFYRNZtS/view?marble_pink_case=1

This is now a unique URL wherein the item quantity will always be appear selected as 1:

Case 2 - Pre-populate Fixed Amount Field

Let us assume you run a Creative Writing Academy that uses Payment Pages to collect online course registration fees from students. You offer two courses:

Creative Writing (main course)
Book Promotion Techniques (optional course)

You can create a Payment Page titled Creative Writing Course Registration to collect registration fees. Also, you can ensure that when the student opens the Payment Page, the optional field, that is, the book promotion technique course appears pre-selected.

Steps

To pre-populate fixed amount field:

On the Razorpay Dashboard, create a Payment Page titled Creative Writing Course Registration.
Fill in the details of the product.
In the Payment Details Section, create a price field called Creative Writing Course Registration using Fixed Amount as the amount field type.
Create the additional fields:
- How To Promote Your Book - Create this price field with fixed amount type and mark it optional.
- Create other fields for collecting student details such as name.
Save and Publish the Payment Page.
Copy and paste the Payment Page short URL on the browser.

When you open the Payment Page short URL on the browser, it expands to a longer format. For example:

Payment Page Title - Creative Writing Course Registration
Short URL - https://rzp.io/l/lz3xNr6
Long URL - https://pages.razorpay.com/pl_EZxm4DFp4W0KPP/view

Here, add suffixes to the field names and values as shown:

The Long URL now appears as shown:

https://pages.razorpay.com/pl_EZxm4DFp4W0KPP/view?how_to_promote_your_book=1

This is now a unique URL wherein the amount field will always be appear selected:

Case 3 - Display Different amounts for different customers

Let us assume you want to get registrations for an event. You are creating a Payment Page titled Registrations to accept the registration fee payments. You would like to set it up in such a way, wherein:

Early bird, Gaurav Kumar pays ₹199
Saurav Kumar pays ₹299
Last minute registrant, Bhairav Kumar pays ₹399

In this case, you do not have to create multiple Payment Pages. You can fix and pre-populate the amount you want each customer to pay.

Steps

To display different amounts for different customers:

On the Razorpay Dashboard, create a Payment Page titled Registration.
Fill in the details of the event such as description, venue, time and more.
In the Payment Details Section, create a price field. - Customer Decides Amount.
Create an input field with type as Single Line to capture the customer's Full Name.
Save and Publish the Payment Page.
Copy and paste the Payment Page short URL on the browser.

When you open the Payment Page short URL on the browser, it expands to a longer format. For example:

Payment Page Title - Registrations
Short URL - https://rzp.io/l/pcsLir1
Long URL - https://pages.razorpay.com/pl_CjbpJ6gnwk6Ehy/view

Here, add suffixes to the field names and values as shown:

The long URL now appears as shown:

https://pages.razorpay.com/pl_CjbpJ6gnwk6Ehy/view/?amount=199&email=gaurav.kumar@example.com&phone=9000090000&full_name=Gaurav%20Kumar

This is a unique URL that can be shared with the customer named Gaurav Kumar to accept payments from him. It appears as shown below:

Points to Remember

If using a custom field name for amount, ensure that the field name is entered in lowercase and is separated by an underscore. For example, if the amount field name is Registration Amount, enter the suffix as registration_amount.
If the amount field item is out of stock or has less quantity available, though the field will appear prefilled, the customer will not be able to make a purchase.
Pre-population of the amount field is subject to the Minimum and Maximum Input Price set for the amount field. For example, if Maximum Input Price has been set as ₹10, then the Registration Amount field cannot be prefilled with a value higher than ₹10.