Troubleshooting and FAQs

Troubleshoot common error scenarios and find answers to frequently asked questions about standard Flutter integration.


1. What is order id and how to generate it ?🔗

Order creation is the primary step of the Razorpay payment flow. When customer clicks the pay button on your app, an Order is created and a corresponding order_id is generated in the response. This order_id must be passed to the Razorpay Checkout options added in your Flutter app. Know more about Orders.

2. What is the process for raising a request for a new feature?🔗

To raise a request for a new feature, go to New IssueFeature Request on our GitHub repository.

3. How can I update the existing 'razorpay-pod'?🔗

  • Go to iOS folder in your project and run 'pod update' to update all the pods.
  • If you do not want to update all pods, run 'pod update razorpay-pod'.

4. I have integrated with the Razorpay Payment Gateway to accept payments on my mobile app. However, when I try to publish my app on the Apple App Store, it is getting rejected. The following message is displayed, "We noticed that your app offers a subscription with a mechanism other than the in-app purchase API." How to resolve this?🔗

  • Cause: As per Apple's policy, if you use a subscription model in your iOS app, you must use Apple's in-app purchase APIs. Apple does not redirect out of the app for digital product purchases.

  • Resolution: Use Apple's in-app purchase APIs.

5. In the new M1 MacBook, why am I not able to compile the Flutter Razorpay plugin for release mode?🔗

This issue is caused by the new changes introduced in Xcode 12.

To resolve this:

  1. Use Rosetta 2 for launching the app on your Mac.
  2. Add the following lines to Podfile within post_install do |installer|.
Copyinstaller.pods_project.build_configurations.each do |config| config.build_settings["EXCLUDED_ARCHS[sdk=iphonesimulator*]"] = "arm64" end

Know more about compilation errors.

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