Activation of each of the payment methods involves onboarding with our partner banks. The average activation time is currently 10 working days, although this can vary across methods and banks.
Under the Payment Methods tab, you can view the list of payment methods and their status.
Some of the payment methods are enabled by default, while you need to raise a request for some. Mentioned below are the various statuses your request can go through.
Our team is validating the information provided.
The provided information is verified successfully.
A request has been raised, but no action has been taken yet.
A request was initially raised but was later cancelled by you or your team member.
The request has been taken up for onboarding by our partner banks.
In some cases, we may not be able to fulfill a request as our banking partners seek certain clarifications. For example, there may be some missing information in the activation form. In such cases, the request will be placed in the
The request is rejected for your account. This generally happens due to category restrictions. See the Comments for more information.
The previous request in the
This indicates that the method is now live and available on standard checkout.
Watch this video to see how to raise a request for a payment method.
To raise a request for a payment method:
On the Razorpay Dashboard, select the Settings → Payment Methods tab. Click Payment Methods.
Select the payment method type and payment method you want to request, for example, Cards.
Click the dropdown on the Additional details required tab and click Add now to update the business website or GSTIN details.
The Additional details required tab must be updated to request any payment method.
Fill in the business website/app details and click Proceed to update website/app. Know more about how to add website details.
Fill in the GSTIN details and click Submit. Know more about how to add GSTIN details.
The Additional details are requested by our banking partners and are specific to a specific payment method.
Once you submit all the required information, the status of the information provided changes to Under Review.
Once the required information is reviewed and updated, click Request.
Fill in the required details and click Next.
Click Submit Request.
The status of the payment method changes to Requested.