Frequently Asked Questions (FAQs)

Find answers to frequently asked questions about Refunds via Razorpay.


1. How do I initiate a refund?

You can issue partial or full refund using:

By default, the entire amount is refunded. If you issue a partial refund, ensure the partial refund option is selected and enter the desired value in SGD.

Watch Out!

Razorpay issues immediate refunds. Once a refund is issued, it cannot be canceled or reversed.

2. I am unable to refund a payment. What do I do?

If your current balance is less than the amount you are trying to refund, you can initiate the refund once you receive further payments.


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