Frequently Asked Questions (FAQs)

Find answers to frequently asked questions about UPI One-time Mandate.


1. How is customer security ensured while handling recurring payment tokens?

Razorpay deletes the token as soon as the recurring payment is completed, ensuring complete security.

2. What is the time taken for the UPI One Time Mandate processing?

The UPI One Time Mandate transactions occur realtime. The system immediately processes the transactions.

3. How does the maximum blocked amount work for transactions?

Businesses can set a maximum amount which will be blocked for the customer and can debit any amount equal to or less than the maximum amount.

4. If the business blocks ₹10000 and debits ₹5000 what happens to the remaining amount?

If the business blocks an amount and debits a lesser amount, the remaining amount will be unblocked by the bank and refunded back to the customer.

5. Can businesses modify the mandate after it is created?

No, once a mandate is created, it cannot be modified.

6. Which are the top UPI apps supported for one time mandate transactions?

The top UPI apps supported for mandate transactions are PhonePe and Google Pay.


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