Payments Mobile App | FAQs

Payment Links

1. What is a Payment Link?

Payment Links are URLs that you can send to your customers through SMS and email. The customers can click on these links to make payments.

2. What payment modes does Payment Links support?

Payment Links supports the following payment modes:

Debit/Credit card
Netbanking
UPI
Wallet

Yes, you can share the Payment Links using Facebook, Instagram, WhatsApp, SMS or email.

App Data

1. Does this app display data from the Test mode on Razorpay Dashboard?

No, this app displays data only from the Live mode.

Razorpay.Me

For Business

1. Can I get a Razorpay.me URL if my Razorpay account is not activated?

No, the Razorpay.me URL is instantly created by us after your account is activated on the mobile app. You will be unable to access it before activation.

2. Can I enter the amount that I want to receive from my customers?

Yes, you can specify the amount you want to receive from your customers or they can enter an amount of their choice.

3. Can I create multiple Razorpay.me URLs?

No, you can have only one Razorpay.me URL for your Razorpay account. You can use Payment Links to have multiple links and share those with customers.

4. Can I modify my Razorpay.me URL?

You can

edit the Razorpay.me URL

immediately after account activation only. We recommend you to use the business/brand name that you are identified with by your customers.

5. Can I make my Razorpay.me URL expire after a while?

Razorpay.me is a permanent URL and will not expire. Also, you cannot deactivate the URL.

6. Which report can I refer to view payments received through my Razorpay.me URL?

You can view the payments on the

Track Payments

page of the App.

For Customers

1. How do I request a refund after I have made a payment through a business's Razorpay.me URL?

Refer to this article to know how to

request refunds

2. Can I make multiple payments to a business's Razorpay.me URL?

Yes, you can make multiple payments to a business' Razorpay.me URL.

Frequently Asked Questions (FAQs)