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Generic Payment Pages Receipt

You can share payment receipts with customers via email once they complete payments using the Payment Page.

Setting Up Payment Receipt#

Payment Page Receipts can be generated and shared:

Automated Receipt#

When you use this feature, the payment receipt will be automatically shared with customers via email and SMS using the details they provided at the time of payment. An auto-generated reference number will be added by Razorpay.

Follow these steps to configure automated payment receipts:

  1. While creating or editing the Payment Page, select the Payment Receipts feature available on the top menu ribbon.
  2. In the Payment Receipts Settings modal, select Send Automated Receipts.
  3. You can show an input field such as Name, Address and its associated value on the Receipt. To do this:
    1. Enable the Show an Input Field on Receipt feature.
    2. In the dropdown list, select one of the custom input fields such as Name, Address or Landmark, used on the Payment Page. For example, if you have selected Name, the customer's name Gaurav Kumar will appear on the Payment Page receipt.
  4. Click Save.

Resend and Download Payment Receipt#

Follow these steps to resend the receipt to a customer:

  1. Navigate to the page's Transactions Details screen. All the payments made using the Payment Page are listed here.
  2. Click on the Payment ID to view the payment details.
  3. In the Payment Receipt field, click the Send button. This will resend the receipt to the customer.

You can download the payment receipt using the Download button.

Manual Receipt#

If you choose this option, you must manually add a reference number to the receipt and share it with your customers.

Follow the steps given below to configure Manual Payment Page receipt:

  1. In the Payment Page creation screen, select the Payment Receipts feature available on the top menu ribbon.
  2. In the Payment Receipts Settings modal, select Send Manual Receipts.
  3. You can show an input field such as Name, Address and its associated value on the Receipt. To do this:
    1. Enable the Show an Input Field on Receipt feature.
    2. In the dropdown list, select one of the custom input fields such as Name, Address or Landmark, used on the Payment Page. For example, if you have selected Name, the customer's name Gaurav Kumar will appear on the Payment Page receipt.
  4. Click Save.
  5. Navigate to the page's Transactions Details screen. All the payments made using the Payment Page are listed here.
  6. Click the Payment ID to view the payment details.
  7. In the Payment Receipt field, click the Send Receipt button.
  8. Enter a reference number for the receipt as per your business requirements.
  9. Click Send.

You can also download the payment receipt using the Download Receipt button.

Email Notification to Customers#

Once your customers complete the payment using the Payment Page, the payment receipt is sent to them via email as a PDF attachment.

Also, the details entered by the customer on the Payment Page appear on the email body as shown: