Frequently Asked Questions (FAQs)
Find answers to frequently asked questions about the RazorpayX Dashboard.
Unfortunately, we do not support freelancers/individuals on
Downloadable reports are available in every section of the dashboard. Currently only
.xls based reports are available. Know more about
Navigate to Account Statement on the RazorpayX Dashboard to generate the report. Know more about
Yes, we provide monthly invoices. You can download the invoice from the Billing section of your Dashboard. Know more about
6. If an account has access to both Razorpay and RazorpayX platforms, is there a combined transactions report for both platforms?
In some cases, Google Sheets/Microsoft Excel/other similar applications delete the zeros from account numbers or round off contact numbers. To avoid this, ensure your numbers are not scientifically formatted.
For example, in Google Sheets, you can unselect the Convert text to numbers, dates and formulas checkbox, as shown.
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