Contacts and Fund Accounts

Information on RazorpayX Contacts and Fund Accounts.


A Payout is made to a Contact (similar to a beneficiary in banking terminology). To make a Payout to a Contact, you must add a Fund account to the Contact.

Contacts🔗

A Contact is defined by certain properties such as name, email id and phone number and has associated Fund accounts (bank account or UPI handle) to which payouts can be made. There is no limit to the number of Contacts you can have. Once added, you can start making Payouts.

Contact Types🔗

When creating a Contact, you are required to assign a type to the Contact. This helps categorize contacts and analyze payouts made to each category. The following types are available:

  • vendor
  • customer
  • employee
  • self

However, you are not restricted to use only these types. You can create custom types for Contacts, as applicable to your business from the RazorpayX Dashboard.

Contacts Actions🔗

The following table lists down the actions that can be performed on Contacts using APIs, Dashboard and Bulk Upload:

Action

API

Dashboard

Bulk Upload

Create a contact

Update a contact

x

View contact details

x

Mark as inactive

x

You can create Contacts using APIs or create Contacts in bulk.

Fund Accounts🔗

A Fund account is an entity to which payouts are made. To make a payout to a Contact, you must add a Fund account to the Contacts. There is no limitation on the number of Fund accounts that can be associated with a Contact.

Fund Account Types🔗

Fund accounts are associated with a Contact. Payouts are made to the Fund accounts. There are three types of fund accounts:

  • Bank account: Make payouts to a beneficiary's bank account via bank transfer using one of the available such as NEFT or IMPS.
  • Credit Card: Make payouts directly to a beneficiary's credit card by bank transfer using NEFT or IMPS.
  • Debit Card or Prepaid Card: Make payouts directly to a beneficiary's debit card or prepaid card using the 'card' mode.
  • UPI ID (VPA): Make payouts to a beneficiary's UPI ID via a UPI transfer.
  • Wallet: Make payouts to your beneficiary's wallet. You can make payouts to a beneficiary via an Amazon Pay gift card.

Know about the payout modes available for each Fund account type and the list of banks/cards supported.

Fund Account Actions🔗

The following table lists down the actions that can be performed on Fund accounts using APIs, Dashboard and Bulk Upload:

Action

API

Dashboard

Bulk Upload

Create a fund account

View fund account details

Mark as inactive

x

You can create Fund accounts using APIs or create Fund accounts in bulk.

Dashboard Actions🔗

Create a Contact with Fund Account🔗

To create a Contact with Fund Account from the Dashboard:

  1. Log in to the RazorpayX Dashboard.
  2. Navigate to Contacts.
  3. Click + CONTACT.
  4. Fill Contact details and click NEXT.
  5. Add Fund Account details.
  6. Click SAVE AND CLOSE.

Update a Contact and Fund Account🔗

To update a Contact or Fund Account from the Dashboard:

  1. Log in to the RazorpayX Dashboard.
  2. Navigate to Contacts.
  3. Select the Contact you want to edit.
  4. Navigate to OptionsEdit Contact.
  5. Edit Contact details and click NEXT.
  6. Edit the Fund Account details.
  7. Click SAVE AND CLOSE.
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