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RazorpayX Vendor Payments - Life Cycle

There are 2 life cycles you should be aware of when making vendor payments:

Invoice Life Cycle🔗

Below is the life cycle of an invoice.

vendor payment life cycle


The invoice has been uploaded to our system. A payout may be created, but not successfully paid against the invoice.

Possible payout states:

  • Payout not yet created.
  • Rejected
  • Cancelled
  • Failed
  • Reversed


The payment for the invoice is being processed. A payout has been created and is being processed.

Possible payout states:

  • Pending
  • Queued
  • Processing

From the processing state, the invoice can go back to the unpaid state:

  • If the payout is rejected or cancelled by you.
  • If the payout fails or is reversed.

A payout for the full amount has been made against the invoice to your vendor. Possible payout state: Processed.

Once an invoice is paid, an email is sent to your vendor informing them about the payment. Shown below is a sample email that will be sent to your vendor.

invoice paid email


You have manually cancelled the payout against the invoice from the Dashboard.

  • You can only cancel an invoice in the Unpaid state.
  • You cannot cancel an invoice once a payout has been initiated against it.


You can find a list of frequently asked questions (FAQs) about Vendor Payments on our Knowledgebase.