Payments - Dashboard Actions

View payment details, manually capture payments, issue a refund or view settlement details of a payment from the Razorpay Dashboard.


You can use the Razorpay Dashboard to perform the following actions:

Watch this video to see how to view the payment details.

To view the details of a payment made to your account:

  1. Log in to your .
  2. Click TransactionsPayments.
  3. Click a Payment Id to view details of the payment.

Watch this video to view the settlement details of a payment.

To view a detailed break-down of a settlement made to your account:

  1. Log in to your .
  2. Navigate to TransactionsPayments.
  3. Click on the specific Payment Id for which you want to view the settlement details.
  4. In the Payment Details view, you can view the settlement details.
  5. Click on the settlement_id to view the detailed breakdown.

Watch this video to capture payments manually.

To manually capture payments:

  1. Log in to the .
  2. Navigate to TransactionsPayments.
  3. Under the Payments tab, identify the authorized payment you want to capture.
  4. Click the relevant Payment Id.
  5. In the Payment Details pane, click Capture Payment.
  6. A dialog box is displayed. Click Yes, Capture.

You can issue refunds to your customers from the Razorpay Dashboard. Know more about

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You can subscribe to webhook events from the Razorpay Dashboard. Know more about

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To subscribe to webhook events:

  1. Log in to the .
  2. Navigate to Accounts & SettingsWebhooks to subscribe to events available for payments.

The table below lists the Webhook events available for payments.

Webhook EventDescription
payment.authorizedTriggered when a payment is authorised.
payment.capturedTriggered when a payment is successfully captured.
payment.failedTriggered when a payment fails.

Handy Tips

  • The payload for a Webhook is a snapshot of the entity when the event occurred. For example, when a customer makes a payment, its status changes to authorized. It can then immediately move to the captured state.
  • The payment can be in the captured state when the payment.authorized Webhook is fired. However, the payload for the payment.authorized event contains details of the events when the payment was authorised, not when it was captured.
  • In case of network tokenised cards, the last 4 digits will be of the tokenised card and not the actual card.

Know more about

and check the .


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