Payment Method Error Parameters

List of values for Source and Step parameters for each payment method supported by Razorpay.


There are certain error codes specific for each payment method supported by Razorpay. To understand the errors and their reasons, it is recommended to know the source (stakeholders) and the steps involved in the payment flows:

The payment flow for Card payments is illustrated below.

Errors Payment Methods Cards

The possible values for the source parameter for cards are listed below:

  • customer
  • business
  • internal
  • gateway
  • issuer_bank

UPI payments can be made using the following:

Intent Flow

The payment flow for UPI Intent payments is illustrated below.

The possible values for the source parameter for both collect and intent flows in UPI are as follows:

  • customer
  • business
  • internal
  • customer_psp
  • gateway
  • network
  • issuer_bank
  • beneficiary_bank

Collect Flow

The payment flow for UPI Collect payments is illustrated below.

The possible values for the source parameter for both collect and intent flows in UPI are as follows:

  • customer
  • business
  • internal
  • customer_psp
  • gateway
  • network
  • issuer_bank
  • beneficiary_bank

The payment flow for Netbanking payments is illustrated below:

Errors Payment Methods Netbanking

The possible values for the source parameter for netbanking are listed below:

  • customer
  • business
  • internal
  • issuer_bank

The payment flow for Wallet payments is illustrated below:

Errors Payment Methods Wallets

The payment flow for Wallet payments is illustrated below:

Errors Payment Methods Wallets

The possible values for the source parameter for wallet are listed below:

  • customer
  • business
  • internal
  • issuer

The payment flow for Cardless EMI payments is illustrated below:

Errors Payment Methods Cardless EMI

The possible values for the source parameter for Cardless EMI flow are:

  • customer
  • business
  • internal
  • network
  • issuer

The possible values for the source parameter for Emandate are listed below:

  • customer
  • bank
  • business
  • internal
  • gateway
  • issuer_bank

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