API ReferenceIntegrationsKnowledge Base

Payout Links

Payout Links is an easy way to send funds to anyone without bank account details. You just need to enter the name of the customer, their contact details and the amount to be paid out. RazorpayX will share the link, collect bank details/UPI handle, and make the payout as well.

Follow the below steps to make a payout using a payout link:

  1. Create a payout link by entering details such as:
    • Contact details such as name, contact, email and type
    • Amount
    • Currency
  2. The Payout Link is sent to the contact on the number and email provided.
  3. The contact opens the link and completes a verification via OTP.
  4. The contact provides fund account details where they want to receive the payout.
  5. The payout amount is transferred to the fund account provided by your contact.

Not available in test mode:
Currently, the Payout Link feature is not available in Test mode on the Dashboard and APIs.

Use Case#

Payout Links essentially help you send money to anyone whose fund account or bank details you do not have.

To make a payout in such cases, you would reach out to the contact via phone or email and ask them for their bank account details. Usually, there are multiple follow-ups between you and the contact for this. Once you get the details, you would send them to your Finance team who would upload these onto your bank portal and then process the payout to the contact.

This is usually a time-consuming and tedious process with the contact receiving the money 7-10 days after you contacting them. This process heavily impacts the customer experience.

With RazorpayX Payout Links, all you have to do is create a payout link. The link is sent to the contact via an SMS and Email. The customer then opens the link and enters their fund account (bank account or UPI) details. The moment they enter their details, the payout is processed instantly and they receive the money in the account of their choice.

Cash on Delivery Refunds for Ecommerce Businesses#

For any ecommerce business, Cash on Delivery (COD) is one of the major modes of payment. Whenever a COD order is returned, businesses typically have to reach out to the contact to get their bank account details to refund the order.

With Payout Links, you just need to send a payout link to your contact and they can use it to get their refund in their preferred fund account.

Security Deposit Refunds for Rental Businesses#

Over the last few years, we have seen an increase in the rental business such as housing rental, furniture rental, appliance rental, car and bike rental and clothing rental.

All these rental services require an upfront deposit to be paid in exchange for the goods. Once the usage period ends, the deposit amount must be returned.

To refund the money, you have to reach out to the contact to get their bank account details. With Payout Links, you just need to send a payout link to your contact and they can use it to get their security deposit back in their preferred fund account.

Cashbacks, Winnings and Incentives#

  • Winnings
    For Gaming companies, getting fund account information to payout winnings can be a cumbersome process. With Payout Links, you can just send them a payout link and their winnings are processed instantly!
  • Referrals and Cashbacks
    Any business which wants to offer Cashbacks and other Referral payouts can do so instantly using Payout Links.
  • Incentives
    Payout Links also work when businesses want to process incentive payouts to partners, customers and so on.

Payout Mode for Payout Links#

The below modes are available to you when making a payout using a link:

  • NEFT
  • IMPS
  • UPI

By default, all the 3 modes are enabled for Payout Links.

However, you can choose to process payout links from your account using only a particular mode. Contact our Support Team using the support form on the RazorpayX Dashboard if you wish to process payout links using only a particular mode. The configured mode will be used to process all payouts made via links from your account. This is an account-level setting, you cannot set the mode for each individual link during creation.

Payout Link Life Cycle#

A payout link can have the following statuses during its life cycle:

  • issued
  • processing
  • processed
  • cancelled

The table below lists the various states a payout link can acquire during its life cycle and gives a brief explanation for each.

Issued#

This is the first state a payout link acquires when you create and send it to your contact.

The payout link remains in the issued state until it is actioned by your contact.

From the issued state, a payout link can move to the following states:

  • processing: moves to this state when your contact provides their fund account details.
  • cancelled: moves to this state when you cancel the payout link.

Processing#

A payout link moves to this state from the issued state when your contact provides their fund account details.

From the processing state, a payout link moves to the following states:

  • processed: moves to this state when the payout to your contact is completed.
  • issued: moves to this state if the underlying Payout fails. The contact can try to enter their fund account details again. No action is required by you.

Processed#

A payout link moves to this state from the processing state when the payout to your contact is completed.

This is a terminal state for the payout.

Cancelled#

A payout link moves to this state when it is cancelled by you. A payout link can move to this state from the issued state.

This is a terminal state for the payout.