A token can have following statuses:
Status | Description |
---|---|
initiated | This is the token's primary state. This status indicates that Razorpay is working with token service providers to create the token. It may take a few seconds for the token to move to the active state. |
active | The token reaches the active state when the token is successfully created and activated by a token service provider, that is, card networks. A token in active status can be used for payment processing. |
suspended | The status changes to suspended when the token is suspended temporarily by the card issuing bank or network. A suspended token may become active later. A suspended token cannot be used for payment processing. |
failed | The token status will be failed when Razorpay fails to create the token with the token service providers due to: • The card not being eligible. • The issue not being supported. • An invalid card number. |
deactivated | Status will be deactivated when: • The token has expired. • The token is deactivated by the bank. A deactivated token cannot become active again, and cannot be used for payment processing. |