Native OTP

Use the Razorpay Native OTP feature to support OTPs at the checkout without redirecting customers to the ACS page of the issuing bank.


Razorpay's Native OTP feature supports one-time passwords (OTPs) in the Checkout form, without redirecting customers to the ACS page of the respective issuing banks. This enables you to extend a simple and efficient OTP flow to your customers, reduce payment failures due to low internet speeds and avoid failures due to redirects to bank pages.

Shown below is a sample OTP input screen:

Feature Request

This is an on-demand feature. Please raise a request with our

to get this feature activated on your Razorpay account.

Before implementing the Native OTP feature, ensure that the following requirements are met:

  1. Verify that you are PCI compliant to accept and process customer's card details at your end. . The compliance certificate should be updated as per the yearly renewal cycle.
  2. Familiarize yourselves with the .

API Authentication

Razorpay APIs are authenticated using Basic Auth method where your key_id is the Username and key_secret is the Password. You can access your API keys from the

.

A Razorpay Order creates an order ID that corresponds to the unique transaction ID or checkout ID created at your end. The Order ID is tied to all the payments made against that particular order.

POST
/orders

Order is an important step in the payment process.

  • An order should be created for every payment.
  • You can create an order using the . It is a server-side API call. Know how to Orders API.
  • The order_id received in the response should be passed to the checkout. This ties the Order with the payment and secures the request from being tampered.

The following is a sample API request and response for creating an order:

curl -X POST https://api.razorpay.com/v1/orders
-u [YOUR_KEY_ID]:[YOUR_KEY_SECRET]
-H 'content-type:application/json'
-d '{
"amount": 50000,
"currency": "INR",
"receipt": "rcptid_11",
"partial_payment": true,
"first_payment_min_amount": 23000
}'

Here is the list of parameters and their description for creating an order:

amount

mandatory

integer Payment amount in the smallest currency sub-unit. For example, if the amount to be charged is ₹299.00, then pass 29900 in this field. In the case of three decimal currencies, such as KWD, BHD and OMR, to accept a payment of 295.991, pass the value as 295990. And in the case of zero decimal currencies such as JPY, to accept a payment of 295, pass the value as 295.

Watch Out!

As per payment guidelines, you should pass the last decimal number as 0 for three decimal currency payments. For example, if you want to charge a customer 99.991 KD for a transaction, you should pass the value for the amount parameter as 99990 and not 99991.

currency

mandatory

string The currency in which the transaction should be made. See the

. Length must be 3 characters.

Handy Tips

Razorpay has added support for zero decimal currencies, such as JPY, and three decimal currencies, such as KWD, BHD, and OMR, allowing businesses to accept international payments in these currencies. Know more about

(May 2024).

receipt

optional

string Your receipt id for this order should be passed here. Maximum length is 40 characters.

notes

optional

json object Key-value pair that can be used to store additional information about the entity. Maximum 15 key-value pairs, 256 characters (maximum) each. For example, "note_key": "Beam me up Scotty”.

partial_payment

optional

boolean Indicates whether the customer can make a partial payment. Possible values:

  • true: The customer can make partial payments.
  • false (default): The customer cannot make partial payments.

id

mandatory

string Unique identifier of the customer. For example, cust_1Aa00000000004.

Know more about

.

Descriptions for the response parameters are present in the

table.

The error response parameters are available in the

.

Validating the authentication type is critical. This will help you to set the value of auth_type in

. If the value of auth_type is sent as otp for a BIN which is not validated successfully, the transaction will fail.

The following API endpoint will enable Razorpay to verify the OTP-based authentication flow for a specific card:

POST
/payment/flows
curl -X POST \
'https://api.razorpay.com/v1/payment/flows' \
-u [YOUR_KEY_ID]:[YOUR_KEY_SECRET] \
-H 'content-type: application/json'
-d '{
"card_number":"4242424242424242"
}'

After the Order ID is created, create a payment for the Order ID. The API endpoint for creating a payment is given below:

POST
/payments/create/redirect
curl -X POST \
'https://api.razorpay.com/v1/payments/create/redirect' \
-u [YOUR_KEY_ID]:[YOUR_KEY_SECRET] \
-H "Content-Type: application/x-www-form-urlencoded" \
-d 'amount=5000&currency=INR&contact=9123456780&email=gaurav.kumar@example.com&method=card&card[number]=4111111111111111&card[name]=Gaurav%20Kumar&card[expiry_month]=01&card[expiry_year]=25&card[cvv]=111&user_agent=Razorpay%20SDK&ip=1.160.10.240&referer=https://www.example.com&auth_type=otp'

currency

mandatory

string The currency of the transaction as passed in

. .

amount

mandatory

integer The transaction amount, expressed in the smallest currency unit such as paise. For example, for an actual amount of ₹299.35, the value of this field should be 29935.

order_id

mandatory

string The unique identifier of the order created using in

.

email

mandatory

string The customer's email address. For example, gaurav.kumar@example.com.

contact

mandatory

string The customer's contact number. For example, 9123456780.

method

mandatory

string The payment method selected by the customer. Here, the value must be card.

card

The attributes associated with a card.

number

mandatory

integer Unformatted card number. This field is required if value of method is card. Use one of our test cards to try out the payment flow.

name

mandatory

string The name of the cardholder.

expiry_month

mandatory

integer The expiry month of the card in MM format. For example, 01 for January and 12 for December.

expiry_year

mandatory

integer Expiry year for card in YY format. For example, 2025 will be in format 25.

cvv

mandatory

integer CVV printed on the back of the card.

Handy Tips

  • CVV is not required by default for tokenised cards across all networks.
  • CVV is optional for tokenised card payments. Do not pass dummy CVV values.
  • To implement this change, skip passing the cvv parameter entirely, or pass a null or empty value in the CVV field.
  • We recommend removing the CVV field from your checkout UI/UX for tokenised cards.
  • If CVV is still collected for tokenised cards and the customer enters a CVV, pass the entered CVV value to Razorpay.

notes

optional

object Set of key-value pairs used to store additional information about the entity. It can hold a maximum of 15 key-value pairs, each 256 characters long (maximum).

ip

mandatory

string The client's IP address.

referer

mandatory

string The client's referer URL.

user_agent

mandatory

string The client's User-Agent.

auth_type

mandatory

string Indicates the authentication type for this integration method. Defaults to 3ds. Upon

, pass auth_type=otp.

razorpay_payment_id

string Unique identifier of a payment.

razorpay_order_id

string

string Unique identifier of an Order.

razorpay_signature

string

string Unique alpha-numeric identifier used for verifying a payment.

next

array Lists the subsequent payment actions available:

The following example request creates a payment for ₹50.00:

Note

The payment data is passed in form-urlencoded format which ensures that nested keys are correctly passed.

After entering the OTP, the customer can perform either of the two actions, as described in the next parameter:

next

array This array specifies the available actions as a comma-separated list. It can have the following predefined values: -otp_submit -otp_resend

In cases where two-factor authentication is not required or not available, the next object will not be returned in the response.

otp_submit

string This value is consumed to display otp submit option.

otp_resend

string This value is consumed as a retry option for OTP submission. If the parameter is not present, the OTP resend option cannot be shown to the customers. The resend option may be unavailable after a certain number of retries. The number of retries is determined by the bank and not by Razorpay.

OTP submission is a part of the payment authentication process from the customer's end where an OTP received is submitted through your application's frontend.

For card payments, customers receive the OTP via their preferred notification medium - SMS or email.

Note

Do not perform any validation on the length of the OTP since this can vary across banks. However, the OTP should not be blank.

The OTP received must be submitted to the following endpoint:

POST
payments/:id/otp/submit
curl -X POST \
'https://api.razorpay.com/v1/payments/pay_29QQoUBi66xm2f/otp/submit' \
-u [YOUR_KEY_ID]:[YOUR_KEY_SECRET] \
-H "Content-Type: application/x-www-form-urlencoded" \
-d 'otp=123456'

id

mandatory

string Unique identifier of the payment.

otp

mandatory

integer The OTP received by the customer.

There could be situations when the customer has to re-enter the OTP. The number of retries that the user is allowed is determined by the issuing bank.

POST
payments/:id/otp/resend
curl -X POST \
'https://api.razorpay.com/v1/payments/pay_29QQoUBi66xm2f/otp/resend' \
-u [YOUR_KEY_ID]:[YOUR_KEY_SECRET]

id

mandatory

string Unique identifier of the payment.

Once the payment process is completed, Razorpay will make a POST request to the callback_url on whether the payment was a success or a failure.

You can easily verify the payment signature using our SDKs:

RazorpayClient razorpay = new RazorpayClient("[YOUR_KEY_ID]", "[YOUR_KEY_SECRET]");
JSONObject options = new JSONObject();
options.put("razorpay_order_id", "order_IEIaMR65cu6nz3");
options.put("razorpay_payment_id", "pay_IH4NVgf4Dreq1l");
options.put("razorpay_signature", "0d4e745a1838664ad6c9c9902212a32d627d68e917290b0ad5f08ff4561bc50f");
boolean status = Utils.verifyPaymentSignature(options, secret);

If razorpay_payment_id is returned, the payment is successfully created and verified.

Post-processing

A successful transaction results in the creation of the razorpay_order_id in your database. You can mark the corresponding transaction at your end as paid and notify the customer of the same.

An exception is thrown in the event of unsuccessful signature verification. If the razorpay_payment_id field is missing in the API request, the following error is displayed in the corresponding response body:

error%5Bcode%5D=BAD_REQUEST_ERROR&error%5Bdescription%5D=Payment+failed

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