Troubleshooting and FAQs

1. My customer is unable to click the Cancel button on the netbanking page, on their iOS device? How do I fix this?

Your customer is unable to click the Cancel button because the navigation bar is hidden. Follow the steps to

2. In the new M1 MacBook, why am I not able to compile the React Native Razorpay plugin for release mode?

This issue is caused by the new changes introduced in Xcode 12.

To resolve this:

1. Use

   Rosetta 2

   for launching the app on your Mac.
2. Add the following lines to Podfile within post_install do |installer| .

installer.pods_project.build_configurations.each do |config|
  config.build_settings["EXCLUDED_ARCHS[sdk=iphonesimulator*]"] = "arm64"
end

Know more about

3. I am getting the error "Cannot read property 'open' of undefined." How can I resolve this?

For Expo: This error typically occurs when the react-native-razorpay package's native libraries are not included in the build. To resolve this, switch to a development build instead of an expo build, as development builds allow for the use of native libraries, which should enable the package to access the necessary functionality.

For React CLI: This error indicates that the react-native-razorpay package was not correctly installed. To fix this, try reinstalling the package.