Frequently Asked Questions (FAQs)
Find answers to the frequently asked questions about WHMCS plugin.
1. My customer made a payment on my WHMCS site. However, the payment is in the authorized state and did not get captured. The payment status is not reflecting on WHMCS. How to resolve this?🔗
Cause: This error occurs with Modulesgarden-enabled WHMCS installation. Modulesgarden plugins update
system_urlfrom example.com to example.com/, which changes the URL from
"example.com//modules/gateways/callback/razorpay.php". Due to this, the HTTP POST request stops working.
Resolution: To solve this issue, remove "/" in
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