Frequently Asked Questions (FAQs)

Find answers to the frequently asked questions about WHMCS plugin.

1. My customer made a payment on my WHMCS site. However, the payment is in the authorized state and did not get captured. The payment status is not reflecting on WHMCS. How to resolve this?🔗

  • Cause: This error occurs with Modulesgarden-enabled WHMCS installation. Modulesgarden plugins update system_url from to, which changes the URL from "" to "". Due to this, the HTTP POST request stops working.

  • Resolution: To solve this issue, remove "/" in "/modules/gateways/callback/razorpay.php".